Question about Magellan eXplorist 500 GPS Receiver

4 Answers

Fault mesage on screen when first strat magellan 500

My unit has been working fine ever since purchased, today when I turned it on a mesage came out UNIT CURRENTLY CONTAINS NO MAP! and also INITIATING MAP UPLOAD. I conected the unit to PC and then it allows me to get into the MENU. I reset to factory default but the problem remains. Any idea on what may be the problem and how to solve it?

Posted by on

  • Anonymous Dec 18, 2007

    I have the same problem with a Sportrak Map: GPS suddenly show on screen: UNIT CURRENTLY CONTAINS NO MAP! INITIATING MAP UPLOAD. This screen remains on and will not turn off with power button. Must remove batteries to turn off.



    I contacted Magellan and they said that the unit is toast. They offered a trade-in program. I'm reluctant to buy another Magellan product.

  • Anonymous Sep 09, 2008

    exactly unit contains no map! initiating upload

×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

You can download the US basemap for the 500 at
http://www.megaupload.com/it/?d=EJTNQH03
Rename it BASEMAP.MGI
Then copy it in the directory "background maps" in the SD card of your 500, by using a SD card reader/writer.
Insert the SD card in your 500 and connect it to your PC; then turn it on;it will turn on regularly, because the basemap in the card will be detected; turn it to USB file transfer mode, and copy the basemap from the SD card to the directory "background maps" of the 500.

Posted on Feb 17, 2008

  • pippokid
    pippokid Feb 17, 2008

    for the sportrak map download the 2 following files and expand their content in a directory

    http://www.megaupload.com/it/?d=IIQW8P7Y

    http://www.megaupload.com/it/?d=MIRE2ITO

    tomorrow I'll try to find the time to go on telling you what to do (very easy).

    I cannot say it at present because I must have a Sportrak map in my hands, and I have one only in my office and not here (home)

  • pippokid
    pippokid Feb 18, 2008

    In the Sportrak Map:
    turn off the Sportrak and connect it to the serial port of your PC;
    with a finger press the button showing the world, with another press the button showing a man (keeping the first button pressed) and with another press shortly the red power button (keeping the other two buttons pressed).
    two zeros will appear in the center of the display; by using the central joystick change them to 98 and then press the button enter.
    In your PC start the executable file Magup.exe; click NO in the first panel; click expert; click ON in "expert upload" (right) and click "Sportrak map/pro" (left); then click OK; click Upload, click OK; click "Basemap only"; endly choose the file NA_B101.IMG (the basemap you want to load) and let the operation proceed; in one-two minutes the basemap will be loaded.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 2 Answers

I had the very same problem, partly self inflicted as you may read below. In the state my Explorist was in, Magellan's Conversion Manager software did not recognise it so the SD card was the only way to get into it, as suggested by Pippokid, 2008 Feb 17. I had to buy a universal card reader/writer to do it but it worked fine and I again have a working GPS. Thanks Pippokid.

I didn't download the basemap from the site suggested however, I had taken the precaustion of backing up the basemap (in this case an Australian one) on my computer before the troubles began. Not that everything is sweet with this Explorist (see below) but at least it knows where it is now and will transfer POI and track files etc to the computer.

Now about the original problem, which I still have and while I'll post separately so don't jump to conclusions. Although the file transfer mode works fine, NMEA input to the computer for OziExplorer moving map operation did not and still doesn't work. In the course of extended head scratching I resorted to the Explorist's "secret" menu (menu-right-left-right, item 40) to check that the baud rate was indeed 4800. It was. In further desparation I set out to explore what all the other codes were for. Don't try this at home kids, that's when the GPS spat the dummy and I was almost resigned to an expensive return-for-repair or worse. Read all about it under the new problem "No NMEA communication".

By the way, since getting the unit to work again (thanks again Pippokid) I thought I'd try to refresh the firmware previously updated to Rev 5.2.57. The zipped Explorist_500_600_2_57.exe installer that I downloaded from the Magellan site now won't reload the firmware and no longer recognises the presence of my Explorist. This is depite it appearing as "Explorist" in Windows device manager and "Removeable Disk" under explorer where it transfers files satisfactorily. There may be some common fault between the firmware update and the NMEA communication modes.

Posted on Jun 06, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 18 Answers

For those who may reach this post (looking for a solution to the "UNIT CURRENTLY CONTAINS NO MAP! INITIATING MAP UPLOAD." error on your Magellan Explorist 500) and find the above links not working, you may head over to http://sethandlisa.com/downloads/basemap.mgi . I just got that message and when I called Magellan's completely unhelpful tech support, I was told that my GPS toast and that I was going to have to send it in and pay for a new one.

Well, unfortunately for Magellan, one of our fellow geocachers came to the rescue with this basemap image.

To make this work, just connect your GPS to your computer --- with a usb cable that works.... :) -- and then drop this file in your Background Maps folder (on the internal memory -- make sure that you don't have an SD card installed)... Then after it copies it in there (it may tell you that you have a file there currently and you may not be able to see it -- that is because it is a hidden file so that you don't accidentally delete it -- and make sure that you overwrite that file). After the copying finishes, turn your GPS unit off.

Power on and voila! It should be good to go!

Magellan makes some really nice GPS's however, their tech support is aweful! Don't even waste your time calling -- they don't know what you are saying and I guarantee you won't understand them! I have had 2 separate issues with my explorist 500 and both times they have said to send it in, and both times I have gotten it fixed.... they are the ones who actually manufactured it and are supposedly staffing this "tech support" right??? How come we have to post all the answers here???

Hope this post makes someone's day!

Posted on May 16, 2008

  • okigabi Nov 13, 2010

    I had a same problem with my explorist 500. I made as I have read in the "solution 2" (download the file to the computer than to the Background Maps folder) turned the equipment on and MAGIC! It's working!
    Thanks for sshoemaker!

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have magellan exporist xl gps. GPS suddenly show on screen : "explorist XL" after that machine stuck.

Posted on May 29, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cant not get watereays on explorist 500 in canada


You can try to update your GPS firmware.
Before you update your Magellan eXplorist 500 firmware or install a custom basemap, Magellan recommends that you backup all of your GPS data.
Click here to download the firmware update (Version 2.57)
Connect your Magellan GPS unit via the USB drive.
Double-click on the update file to begin the installation process.
Follow the on-screen instructions .

Jun 17, 2011 | Magellan GPS

2 Answers

Magellan Explorist 500


The necessary map software is not installed - did you buy the unit with software?

Mar 19, 2008 | Magellan eXplorist 500 GPS Receiver

1 Answer

Can not get tition to turn on....was turning on fine..now suddenlyni hold on/off button with no results


The on/off power button is a momentary switch. It really never goes bad. Most likely a component has failed on the motherboard. If the unit is in warranty .. return it to Magellan

Mar 21, 2010 | Magellan Triton 500 Handheld GPS Receiver

6 Answers

Magellan Roadmate 1470 screen froze at spinning clock


Same thing happened to me. It was working fine yesterday, until I arrived at my destination, then it froze and when I restart it, it stops at the spinning clock. I'm so mad at myself for not researching the update and finding out that this is happening a lot!!
I don't think I have my receipt. It will be interesting to see if Magellan charges me for THEIR mistake!

Dec 27, 2009 | Magellan RoadMate 1470 GPS Receiver

1 Answer

Frozen Magellan


Big problem .. you had a bad firmware download and the unit is now stuck in the development mode. Two solutions .. 1) return to Magellan for a replacement. 2) If not in warranty .. there is a third party repair center on the internet .. use your browser and search for 'magellan triton repair'

JG

Oct 12, 2009 | Magellan Triton 500 Handheld GPS Receiver

1 Answer

Magellan Triton 500 value bundle


magellan has a big problem in the past with the Canada Value Pack. It did not work with the Triton. It was only made to work with the older Magellan GPS units.

Best to contact Magellan and see if they will give you a new one.

Dec 29, 2008 | Magellan Triton 500 Handheld GPS Receiver

1 Answer

My Magellan Roadmate won't turn on


THere is nothing wrong with it. On the left side of the unit pull up the rubber cover. You will see a very small switch and a button above it or below it.
With a a pen slid the switch, and push the re set button. Then slid the switch back. and turn on the unit the way you normally do. If it doesn't light up
either you did it wrong, the unit is discharged, or there is something wrong with it. If nothing works call Magellan and if it is still under service, they will help you. Good luck to you.

Dec 27, 2008 | Magellan RoadMate 2000 GPS Receiver

2 Answers

Gps loading screen freezes


If Magellan touch screen, try turning unit on while holding bottom right corner of touch screen. This will reset the unit.

Jun 27, 2008 | Magellan Maestro 4040 GPS Receiver

Not finding what you are looking for?
Magellan eXplorist 500 GPS Receiver Logo

1,420 people viewed this question

Ask a Question

Usually answered in minutes!

Top Magellan GPS Experts

Marvin
Marvin

Level 3 Expert

82313 Answers

Will Halftowaite

Level 3 Expert

508 Answers

The Knight
The Knight

Level 3 Expert

75846 Answers

Are you a Magellan GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...