I first started having a problem when I played a game on my Axim (mahjongg). The screen would freeze up in the middle of the game. I couldn't back out of it. If I powered off, it was still stuck. I could use my arrow button on the bottom (don't know the technical term) and sometimes it would return to my start screen, and then I would start over. Now it's all the time. I can't even access anything except by using my "hot" keys (home-calendar etc) but once there, can't do anything on those screens because the touch screen doesn't work. I've tried to completely remove the main battery (but didn't think to take out the back up battery.....maybe I should?) and I've pushed in the reset button MILLIONS of times over the past week with no resolution. I use my Axim daily for both games and my children's schedules (they are both athletes and we are on the go 24/7) I NEED my Axim to work! HELP!!!
you basically need to get the wire to stop touching the home key, which can be accomplished (as described in the link) with either the quick fix method, wedging something in the bottom screen, or the better-long term method of opening the axim up and taping the part that has shorted.
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you can try to restart the phone. The only problem with that is that everything you have saved on ur phone gets deleted unless its on a memory card. What you have to do is turn off your phone then wait a couple of seconds then hold the power button along with the to line buttons by the green phone and the end call button. After you hold them down you wiil see a screen that will have some writing when that shows up you press the green phone button. After that it will restart but its going to take a while for it to restart. then when its done deleting everything its going to ask you to tap the screen the its going to ask you to do the align screen. you can skip the rest after you skip it the pocket pc page will come up and it will show you its installing everything when its done it will turn off and start up again. and there you go like new. if that doesnt help the you should go get it checked out..
I read another entry and you have to hold down the red and green button and click your stylus into the bottom little button beside where you plug your phone in to charge.
It didn't fix my problem though which is similar to yours.
freezedMy HTC was working great!!...sudenly started to freeze and after that just turned off...I try to soft reset it....but it is still hanged how can i hard reset ?it worked at the begining(just for 2 seconds) but later the phone didnt start....and then it didnt continue the starting..sometimes after that just a clear white screen appeared. it freezed again.touch screen not working at all.
There are two different power conservation options that you want to look at. The first is in Settings -> Backlight and can control having the backlight turn off if the device isn't in use. The second is in Settings -> Power which has a setting to turn off the device after x minutes. That could be on, and that is what you are seeing. If the device is actually resetting itself (all running applications close), then you could have a bigger problem and you should contact Dell support.