Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Um I JUST BOUGHT a 50v500 tv

Im NOT happy just bought from a friend. Got it home and now the RED SCREEN/Pink screen. Im more then upset concerning this. An now stuck with a pink tv and arguing about it with a close friend. Im assuming a Engine replacement is in the works here? Any estimates on total cost?

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Re: Um I JUST BOUGHT a 50v500 tv

The pink/red is a well known and common defect in this TV. When it happened to my TV, I contacted Hitachi directly at the 1-800-Hitachi number. I asked to speak to someone in Consumer Relations and told them about my problem. The part required to fix the set is quite expensive, but after a conversation with the Rep, they agreed to cover the cost of the part. The part gets shipped to a repair person in your area, (beware the labor can also be costly).

Posted on Oct 05, 2007

Re: Um I JUST BOUGHT a 50v500 tv

Contact a parts dist. They may be able to provide you with information regarding this part

Posted on Sep 08, 2007

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Hitachi LCD TV, Problem with the image

I am having the same problem with my 50v500 as well. Please let me know if you find a solution.

Apr 20, 2010 | Hitachi 50V500 50 in. HD-Ready LCD...

1 Answer

Hitachi 50v500 LCD, at the center of the screen there is a lighter spot than the rest of the screen,about a 10 inch diameter circle. Is this a bulb problem.

If it is a redish oval it is not the bulb. Go to a black and white program and take a good look.

If it is the red or pink oval let me know and I will tell you what the problem is.

If this helps you rate this solution as I do this here for free.


Jan 09, 2010 | Hitachi 50V500 50 in. HD-Ready LCD...

1 Answer

No blue colors projected on screen

Only a few causes for this problem. "Splotches" are usually caused by dust in the light engine which can sometimes be blown out using compressed air. Pink picture is caused by either data or burnt lcd card. Procedure for data is: put tv to ch. 3 and turn power off. simultaneously press input and power on set for three seconds to access service menu. Be very careful not to change settings other than what needs changed. These adjustments are changed using directional arrows. Navigate to "memory init" then hold (r) arrow button for 5 seconds. You will know if it worked. Then exit and/or turn set off. Please let me know if this is successful as I have additional info you may need. Good luck, Russmann.

Jun 09, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

2 Answers

Color correction

You can try complaining to Hitachi, but they won't admit to a problem. A new light engine is necessary as this is what they describe as "a technical issue" with this type of TV.
It will cost upwards of $600.00. Good luck, the more complaints they get, the better. I would never recommend a Hitachi to a friend (or enemy) after the treatment I recieved from the customer service reps.

May 13, 2008 | Hitachi 50V500 50 in. HD-Ready LCD...

3 Answers

Hitachi 50V500 TV: has a red line that outlines faces or text

It's a light engine defective part. Hitachi knows about it and if you call their customer relations department, they will refer you to a dealer in your area to come and diagnos the problem. Once Hitachi can verify that's the problem, they will ship the part to the dealer. We had our part in 2 days and had it installed today. No more problems. TV looks brand new. We had to pay the installation of $400 but the part runs around $1500 and Hitachi covered it. We felt like $400 was worth the $3600 we bad 3+ year ago when we bought it. The color will only get worse if the light engine is not replaced. Good Luck! It was an easy fix!

Nov 17, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

7 Answers

Pink Screen

There is a service bulletin for this problem - you need to reintialize the memory settings in the service menu - I have a pdf file showing how to do this.

Sep 09, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

2 Answers

Pink cloud covering most of the screen

If the pink spot appears as mostly a circle in the middle if the screen then a light engine is needed. If it is an even coverage than possibly just a memory initilization needed by a technician.

Jan 13, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

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