Question about Magellan eXplorist 400 GPS Receiver

2 Answers

No communication with computer

When I connected my Magellan Explorist 400 to the computer via the usb port, Windows xp does not recognize it. It recognizes an unknown device. I have attempted connecting to to various usb ports on my computer with the same results. This makes it impossible to upgrade the firmware or transfer any maps directly to the gps. Fortunately, I can transfer maps to the sd memory card, but that is a limited solution. Any ideas?

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  • pachicat Oct 26, 2007

    Thank you for your reply. Magellan does not appear to offer a usb driver for Windows XP. But I did accidentally discover that I had the cord attached to my gps incorrectly. The tab goes at the top rather than at the bottom where the slot is. Once I attached the cord correctly, my computer and gps communicated flawlessly.

  • Anonymous Dec 22, 2007

    I bought a new 500LE explorist with a hp pavillion and it never recognized the drive unless there was a blue moon or george bush was right about something.



    Finally it seemed to always work when the backlight was on low... weird!

  • cfang Apr 02, 2008

    I bought my explorist 400 in ebay and came with a copy, not original instalation CD When instaling in my PC with windows XP a got a warning sign that said did not passed Windows logo testing. I don't nkow where to download the driver that work. Magellan doesn't have it available to sell, download etc. I have an original disk mapsend can not use because can conect my GPS and PC.

  • pachicat May 01, 2008

    cfang,

    I would ignore the warning message that the software has not passed the Windows logo testing. In my experience, I have not had any problems running software which has not passed Windows certification. My personal opinion is that Microsoft uses that as a scare tactic to force people to buy only Microsoft products.

    Go ahead and install the software. I did and have had no problems with it.

  • Anonymous May 22, 2008

    I had the same problem. Called support and stayed for 40 minutes. The so called 'tech' determined that the usb cable must be bad. He's going to send me another one. Since we had bought 200 of those units, I tried to use another cable but with the same result.
    Guess what, I read this post and switched the cable around (tab up instead of down) and it started working. So much for tech support!

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2 Answers

Pachicat you were exactly right! I had mine connected upside down too! Thanks for the tip!

Posted on May 01, 2008

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I would try downloading the USB driver from magellan (if they offer it).  You may also be able to get the driver from C-Map USA as the do the map software for magellan.

Posted on Oct 25, 2007

  • Paul Hyde
    Paul Hyde Oct 26, 2007

    Thanks for the feedback!

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first Perform a hardware reset to return the minor settings of the GPS to the original condition. Press the small "Reset" button on the side of the unit for several seconds until it powers off and powers back on.

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