Question about Brother MFC 7420 All-In-One Laser Printer

1 Answer

Set up to receive fax

I can not receive a fax. It is in sleep mode when a fax comes through

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  • distler Nov 10, 2007

    Tried to click on "Options" and "Start" simultaneously. No apparent improvement.

  • Anonymous Dec 13, 2007

    says receiving but I don't receive a fax. Then it goes back to sleep.

  • shylo Feb 08, 2008

    i have same trouble, the lcd says recieving but no faxes come through.


    it worked fine for 18 months than just stared with this. I called brother they told me it was a problem with my digital phone service. i called time warner and they told me it was a problem with my fax machine.! ?????

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  • Brother Master
  • 1,362 Answers

It does not matter, it should wake up as soon as a fax is coming in, the problem is most likely that the fax set-up was improperly done. There should be a setting to tell it when to pick up, after two,three or four rings, if you have an answering machine, time date. Those need to be set-up for it to work.

Posted on Oct 11, 2007

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Related Questions:

1 Answer

The fax continually registers as being in "sleep" mode. Says it's in "Sleep" mode all day even when it is receiving and or sending out. How do I correct that?


Setting the Sleep Mode reduces power consumption while the machine is idle.

You can choose how long the machine is idle (from 00 to 99 minutes) before it drops into sleep mode.

The timer automatically resets itself after the machine
receives a fax or PC data, or makes a copy. The default setting is 5 minutes.

1 Press Menu, 1, 8.
2 Use the Dial pad to enter the length of
time the machine is idle before it drops
into sleep mode (00 to 99 minutes), and then press Set.
3 Press Stop/Exit.

Jun 15, 2010 | Brother IntelliFax-4100e Fax

1 Answer

How to stop sleep mode?


Sleep Mode
Setting the Sleep Mode reduces power consumption while the machine is idle.
You can choose how long the FAX/MFC is idle (from 00 to 99 minutes) before
it drops into sleep mode. The timer automatically resets itself after the machine
receives a fax or PC data or makes a copy. The default setting is 0 minutes.
1 Press Menu/Set, 1, 7.
2 Use the Dial pad to enter the length of
time the machine is idle before it drops into sleep mode (00 to 99 minutes),
and then press Menu/Set.
3 Press Stop/Exit.

Dec 01, 2009 | Brother IntelliFAX 2800 Laser Fax

2 Answers

My machine is also set to sleep mode and cannot rcv. faxes!


Sleep mode does not affect the reception of faxe check receive settings instead

Aug 28, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Sleep mode will not disable, even when send button pushed, paper put in for fax or receiver taken off hook. Sleep mode set to default 5 minutes.


Press Menu 1,8
then set minutes to 00
press Stop/Exit

This should disable Sleep mode. Please post back with any questions or to rate this solution. Thank you very much.
Greg

Aug 11, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Fax machine sleep mode


have you tried to unplug the machine from the wall and then plug it back in this reboots the machine

Dec 23, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

BROTHER FAX MACHINE 2800


Your Brother machine#s Sleep Mode function reduces power consumption while the machine is idle. You can adjust how long your Brother machine is idle (between 00 and 99 minutes) before Sleep Mode is initiated. Please note that the default setting is 00 minutes, and the timer automatically resets itself after the Brother machine receives a fax,receives data from your PC, or makes a copy. To adjust your Brother machine#s Sleep Mode setting, please follow these steps:

1. Press MENU/SET, 1 (General Setup), 7 (Sleep Mode).

2. Use the dial pad to enter the amount of time the fax machine is idle before Sleep Mode is initiated (00 to 99 minutes).

3. Press the MENU/SET key to confirm your choice.

4. Press the STOP/EXIT key to exit the menu.

NOTE: If you frequently print, copy, or fax, set the idle time long
enough to insure that you will not always have to wait for the Brother machine to warm up.

Dec 02, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

"Receiving Sleep" on Brother Fax 4100


you might have to change the settings for the switching time into stand-by. plz have a look into the manual which describes these settings (zero seconds are possible)

Jan 09, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Sleep Mode showing on the screen


SLEEP MODE MEANS NOTHING UNLESS YOUR USING IT WITH A PRINTER IT IS SAYING SLEEP BECUSE IT IS WAITING FOR A PRINT JOB IF YIOU ARE NOT REC. CHECK THE MODE KEY AND AMKE SURE IT IS SET TO FAX ONLY

Oct 11, 2007 | Brother IntelliFAX 4100 Laser Fax

2 Answers

"Receiving Sleep" on Brother Fax 4100


The sleep mode is only a power save mode. You may not have the machine in the correct fax receive mode. If the machine is on a line by itself it needs to be set to fax only, if line is shared with a telephone it needs to be in fax/telephone, if you share the machine with an answering machine it needs to be in TAD mode, and so forth. Each time you press the MODE key it will change the receive mode. Most people hit this key by mistake and change the MODE and the unit will not pick up calls. Press the MODE key until you are in the correct mode. To make sure the machine will print, press reports and then the 1, this will print a help list. If the help list prints you know that the machine works. Then check to make sure the machine is in the correct fax receive mode.

Sep 04, 2007 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Sleep


You should be able to send and recieve faxs in the sleep mode. You need to reset the machine, pull out the plug, hold down the menue key while you plug the machine in. When maintanence comes up in the display enter 01 and wait. Whwn maintanence comes up again press 99. DO NOT PRESS ANY OTHER NUMBERS OR YOU WILL DAMAGE THE MACHINE BEYOND REPAIR. Your fax is now reset and completley empty, you will have to put in your name etc and sleep mode will be set to "0" minutes

May 15, 2007 | Brother IntelliFAX 5750e Laser Fax

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