Question about GE (PSS26MSRSS) Side by Side Refrigerator

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GE GSS25KSWA I bought this side by side refrigerator only 2 days ago, and while the freezer side works fine, the refrigerator side will only cool to 50.

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You should also check for blockage in the drain hole of freezer by pouring water into it. If no water, use hairdryer and hot water to unclog.

Posted on Dec 31, 2007

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Check freezer for frost build up and if fan blowing, check condenser make sure clean, and fan blowing, check vents in refrig. make sure no blockage, freezer control should be in the middle setting, you can try turning that to Warmer freezer allowing MORE air to refrigertor side.

Posted on Sep 04, 2007

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Hola: my GE PSC25PSTBSS sometimes is not cooling in the fridge side. some days it is at ~50F and other days at 37F. one year ago it was not cooling anything and GE technician replaced the fan unit from the...


edtorres: if the freezer side and ice maker are working fine then the problem may be the damper that allows cooling into the refrigerator side is having trouble opening or the controls to the damper are defective.

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We have this refrigerator and what you described is a chronic problem. (I hate this refrigerator!) Our repairman got tired of hearing from us so often and told us how to fix it ourselves! Take everything out of the freezer side and unplug it. Remove the white back part inside the freezer part. There are 2 screws at the top. The inside will be full of ice. Melt the ice with warm water. It makes a huge mess so get lots of towels. Once all the ice is melted you can put everything back and plug it in. It may take a day for it to get really cool again. My long term advice is to get a new refrigerator...

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HI thanks for your question. the problem could have been, a defrost timer, stuck on defrost. or a failing thermostat. keep a close eye on it, if it stops again. get in touch and we fix the problem. thanks

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Do you know if the compressor in the back is running? If you can check that out get back to me and we can go from there. Most times if the fan in the freezer is running the defrost timer is ok.

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