Question about Dell 924 All-in-One InkJet Printer

1 Answer

Cartridge stall Each time I start to print I get the error statement that I have a 'Cartridge stall' so I check it all out following thier steps and am able to get one print job out then next time the same error...there is nothing blocking the track nor are my ink cartridges installed incorrectly.....

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  • Anonymous Jul 04, 2008

    Every time I try to print it says cartidrge stall, I open it fix it and it only prints one time and then gives the same message

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  • 69 Answers

There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
Cartridge stall - 564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Posted on Nov 07, 2008

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Check print cartidge light keep blinking and the light on copies showing empty while there is paper in the tray


Issue: The Check Paper and Check Print Cartridge lights blinkIn this error condition , the following blinking lights pattern displays on the control panel:
  • On/Resume light : On
  • Check Paper light : Blinking
  • Check Print Cartridge light : Blinking
  • Black Start Copy light : On
  • Color Start Copy light : On
Figure 79: The Check Paper and Check Print Cartridge lights are blinkingc00864299.gif
    hpweb_1-2_minus.gifCauseThe carriage is stalled or jammed. A message indicating that the carriage is stalled might appear on the computer.You might also experience the following symptoms:
    • The product will not print.
    • The carriage is stuck and does not move.
    • The product makes loud grinding noises.
hpweb_1-2_minus.gifSolutionsSolution one: Turn the All-in-One off and then on againFollow these steps to turn the product off and then on again.
  1. Press the On/Resume button (c01602202.gif ) to turn off the product.
  2. Wait 15 seconds.
  3. Press the On/Resume button (c01602202.gif ) to turn on the product.
  4. Check the lights on the control panel to make sure that they are no longer blinking.
  5. Try the intended task again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Make sure that the front panel overlay is installed correctlyIf the front panel overlay, or bezel, is incorrectly installed, the product may indicate a false carriage stall error condition. If the product has not been set up before, follow these steps to ensure correct installation of the front panel overlay.If the front panel overlay is already installed, and your printer has been working for some time, do not attempt to reinstall the overlay. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins.

Oct 07, 2011 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

X2580 not printing. Have uninstalled and reinstalled but it comes up with the realign box but doesn't print it then it asks you to put it under the glass but can't ofcourse because it hasn't...


The problem could be due to the cartridge/s in the carrier or the carrier has stalled. Please follow the steps below to fix the problem:
  1. Open the printer cover and remove the cartridges.
  2. Check the cartridge area for any debris or foreign objects blocking the cartridge carrier. Check the encoder strip (transparent strip behind the carrier) and make sure it has gotten unseated from its position.
  3. If the cartridge is clear and looks normal, close the printer cover.
  4. Unplug and re-plug the printer into the power source to reset it.
  5. When the printer turns on, check for any error. If "alignment" error appears again, please contact Lexmark Technical Support Center for additional assistance. If no error appears, reinsert one cartridge first.
  6. Close the printer cover and check for errors.
  7. If no error appears, reinsert the other cartridge.
  8. Replace whichever cartridge is causing the error to appear. It could be a faulty cartridge. You may also try to insert a different known working cartridge to determine if your other cartridge is faulty.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 10, 2011 | Lexmark C533DN InkJet Printer

1 Answer

HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Apr 03, 2011 | HP Office Equipment & Supplies

1 Answer

RX630 not printing - changed all cartridges, cleaned head multiple times, master reset. nozzle check - print head moves over paper nothing prints. Win 7


It seems simple enough, but this is one of the most effective ways of fixing printer cartridge error. Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached.

To reattach the cartridge check the following steps :

turn on the lid of the printer and then remove the cartridge from the printer head.

Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report.

Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Nov 15, 2010 | Epson RX630 All-In-One InkJet Printer

1 Answer

Print cartridge carriage is stalled


Hi,
There are a few steps to follow to check the Printer.

Step one: Turn the All-in-One off and on again
  1. Press the On button to turn the product off.
  2. Press the On button again to turn the product on.
If the error message is not resolved, continue to the next step. Step two: Clear any paper jam Follow these instructions to clear a paper jam. CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
  1. Turn off the product and unplug the power cord.
  2. Turn the product around to access the back of the product.
  3. Open the rear access door:
    1. Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    2. As the door shifts to the right, pull the door out slightly to release.
    3. When the door is released, gently remove the door by sliding the door out and to the left.
    1. From the rear access opening, gently pull the jammed paper out of the rollers.
    NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
    1. Replace the rear access door:
    2. Insert the two posts on the right of the door into the holes on the right side of the opening.
    3. Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    4. As the door shifts to the right, push in the left side of the door to lock it into position.
    5. Reconnect the power cord and turn the product on.
    Step three: Make sure that the print carriage can move freely Follow these instructions to make sure the print carriage can move freely.
    1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
    5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    6. Press the On button to turn on the product.
    If the error message is not resolved, continue to the next step. Step four: Remove the print cartridges Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
    1. Make sure the printer is turned on.
    2. Open the print cartridge access door, and then wait until the print carriage is idle and silent.
    Press down lightly on the end of each print cartridge to release it.
    • The tri-color print cartridge is on the left.
    • The black or photo print cartridge is on the right.
    Slide both cartridges out and place them on a clean sheet of paper. CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

    1. Disconnect the power cord.
    2. Move the carriage all the way to the left with your hand.
    3. Close the print cartridge access door.
    4. Reconnect the power cord.
    5. Turn the product on, if necessary.
    6. If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
    If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps. Step five: Reinstall the print cartridges step 6, Partial reset Follow these instructions to perform a partial reset of the product.
    1. Turn the product off by pressing the On button.
    2. Unplug the power cord from the back of the product.
    3. Plug the power cord back into the product.
    4. Turn the product on by pressing the On button
    1. Load letter, A4, or legal unused plain white paper into the paper tray.
    2. Press the Setup button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
    3. Press the OK button. The product prints a self-test report.
    Hopefully fixing the problem for you
    Regards
    Richard.

    Apr 26, 2009 | HP PSC 1610 All-In-One InkJet Printer

    1 Answer

    Error 1203


    hi..

    error 1203 means either or both cartridges have short circuited and needs replacement..

    You will need to perform the following steps to find out which cartridge is defective:


    1. With the printer turned ON, open the front cover and remove both cartridges from the printer.
    2. Power the printer OFF and unplug the power cable for 30 seconds. Plug the power cable back in and turn ON the printer.
    3. If the error message is now cleared from the printer, please perform the "Self-Test" by following the steps below:
    {
    1. Make sure the printer is in “Copy Mode.”
    2. Press the “Menu” button once.
    3. The screen will display “Copy Menu: Copies”.
    4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
    5. Press the check button once. The screen with read “Tools: Maintenance”.
    6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
    7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
    8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.
    }

    If the printer has detected a "Cartridge Missing" error, then please follow the steps given below:

    1. Turn the power OFF.
    2. Open the front cover.
    3. Turn the power back ON. The print cartridge carrier should move to the install position located in the middle of the printer. If it does not, close and reopen the cover:
    4. Reseat both cartridges in the printer and check for the error.
    5. If the error still displays, then remove the color print cartridge.
    6. Close the cover.
    7. If there is no error indicated by flashing lights, the color cartridge has short-circuited.
    8. However, if you continue to get an error, repeat steps 1-3, and then go to step 9.
    9. Remove the black print cartridge and reinsert the color cartridge.
    10. If there is no error indicated by flashing lights, the black cartridge has short-circuited.
    11. If you continue to receive an error in both cartridge scenarios, both print cartridges have short-circuited.

    Apr 23, 2009 | Lexmark X5470 All-In-One InkJet Printer

    1 Answer

    Will not print color


    Hi!
    Lets see if I can Help you.
    first remove your color cartridge and check it protection tape was removed. If it was reinstall color cartridge and run your page test as if you were installing your printer the first time follow the instruction step by step.
    There is also a troubleshooter section in your owners manual.
    I need to know if your printer recognized the new ink cartridge when you in stalled it.
    hope that helps.

    Dec 09, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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    Stalled printer cartridges


    Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. HP.com has a web page that describes a number of troubleshooting steps when you have print carriage issues:

    Carriage Jam Errors

    There's also a related web page having to do with the noise coming from the printer:

    Noisy Print Carriage

    Hope this helps. Good luck.

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    Hp psc2410xi


    The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
    1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
    2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
      • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
        1. Clean the color cartridge contacts.
        2. Reinsert the color cartridge into the carriage and close the blue latch.
        3. Close the printer and wait 10 to 15 seconds.
        4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
      OR
      • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
        1. Reinsert the color cartridge.
        2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
        3. Clean the black or photo cartridge contacts.
        4. Reinsert the black or photo cartridge.
        5. Close the printer and wait 10 to 15 seconds.
        6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

    1. Remove and then reinsert the cartridge indicated in the error message.
    2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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    Print Cartridge in Right Stall not Supported.


    print cartridge colour ink is not workink fix with hp print

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