Question about Epson Stylus Photo R800 InkJet Printer

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Unable to print on DVD/CD

My MacBook Pro with Epson R800 will not print on a CD/DVD. It worked great on the PowerBook but the new computer with Intel doesn't offer the "manual feed" option. I have contacted Epson and followed their direction over and over getting an error message when I go to "plugin." I have also gone to the Genius Bar at Apple, and after waiting a half hour after my scheduled appointment, was given about 10 minutes and the other genius told the one working on my computer to move on because they were behind schedule:( Not happy!

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Re: Unable to print on DVD/CD

I updated the drivers - It says 6.52 and I have no problems with printing using the CD/DVD tray. I only use this when I am working with my CD Printing program.

I place the CD/DVD into the tray, and insert the tray until the arrows line up. Then I press the paper button and hold it about 1 second. I don't just poke the button, but I press it and then release it. After a brief pause, the printer will pull the tray in and out a coupule of times to position it. Once the light stays on steady, it's ready for use. It then prints for me when I press the print button within my CD/DVD printing software.

Posted on Jan 05, 2009

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Re: Unable to print on DVD/CD

I finally used this work-around for my macbook pro printing directly to CD/DVD's on my Epson R800:  We also have an Imac that is in the same room as my Epson R800.  My wife suggested that I email the artwork to the Imac and try printing from that computer.  I did, and it worked perfectly (to print to CD/DVD) from the Imac to the Epson R800.  It is certainly a work-around, but it has allowed me to get the job done.

Posted on Jan 05, 2009

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Re: Unable to print on DVD/CD

The latest R800 driver for Windows
(which is probably required for Vista as well as XP) has a hardware interface problem.

When you try to print on a CD, the power button should blink slowly and the paper feed button should turn red until the media (CD) is readied by holding the paper feed button down for a second. However, with the driver above, the paper feed button instead blinks very fast (the printer is being "probed" by the PC in a tight loop I would guess) and so the CD cannot be readied.

The previous version of the driver,
does not have this problem. But I doubt it will work under Vista.
If you would like this driver e-mailed to you, send me an e-mail to my "junkmail" account asking for it (include this documentation so I know what you want) and I will send it.
My junkmail account is jim3 underline porter6 at fastmail dot fm
(underline, at and dot are not words but single characters)

Posted on Jan 04, 2009

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You can download English language documentation and get interactive help for your model from Australia. Go to:

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Macintosh OS X 10.5 drivers for your product are available for download from the Epson support site.

1. Go to the Epson support website (

2. Select your product model and download the driver for OS X 10.5 Leopard operating system.

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