Question about Motorola Mobility V710

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Bought the phone just over a year ago, with three year contract and one year warranty. At first when the phone wouldn't charge or wouldn't take a charge, we could still plug in and hold the charge connection in place with duct tape. Lasted for about an extra week. I believe that the piece inside is loose or has moved out of place. I bought the tools to open the phone. Wonderful, no instructions. I contacted Motorola and Telus, with absolutely no help at all. 'Our purpose is to sell you a phone, not help you to fix one.' Tnahx I love you too. No warranty, no service, 16 months left on contract. Go figure. I am trying now to find a repair manual or instructions as to get the thing apart. As I explained to Telus and Motorola, that since there is no warranty left to void, and the phone is dead, wouldn't make too much difference if I shot it again. Didn't help. One more big problem. Northern British Columbia has a long history with Northwestel as only service provider of anything. Then came Telus and Bell. Apparently phones that use SIM cards will not work here. Telus has already explained to me that an unlocked phone is one that someone has opened and made alterations to the phone--they will not allow such a thing to be used up here! Offered to sell me a refurbished phone for only $100 and a three month warranty; and even better yet, they could sell me a used phone for only $50 with no warranty. I'll toss the phone before I pay them another cent. Please, how do I get the thing apart (without tossing it)? Thank You Diane

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You can buy a battery charging cradle for it.  I bought a motorola cradle from ebay for about $30.

Posted on Oct 13, 2007


It may be the battery charger. i had this problem many times with this phone. i had to play around with the jack thinking it was the part inside the phone that was loose. I went through 5 motorola chargers before my phone finally broke and could no longer be charged. My advice to you is that you try another charger before you decide to open your phone.

Posted on Sep 27, 2007

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It is a fairly hard phone to take apart and once apart you will have to do some soldering to reconnect the pin to the PCB. If you're not comfortable doing that you may want to search out a repair place that fixes out of warranty phones. The company I work repairs a lot of them, so I am sure there are plenty of places that do. If you do want to give it a whirl i can probably send you some instructions. Let me know. Good luck.

Posted on Sep 10, 2007

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