Question about Sony CCD-TRV138 Camcorder

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Broke sony keeps flashing reinsert cassette and c:31:23 in the upper right of screen

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Re: broke sony

Defective mechanism, c:3123 error states that a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes wrong with the camera. pro service is needed.

Posted on Sep 04, 2007

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My camcorder keep saying reinsert cassette

Try reinserting a Brand new Cassette . If this dos`nt work take the battery out over night reinsert the battery with the Brand new cassette in it .if you used the recorder to play very much footage as a viewer it has over heated it . the sensor that sense`s a cassette is just a little out of place with a little skill and if you know what you are looking for you can put this back in possition!

Aug 30, 2011 | Sony Hi8 CCD-TRV138 Camcorder

1 Answer

Everytime I put a cassette in my camcorder and close it, the eject light on the pull out screen flashes and C:31:23 flashes in the upper right hand corner of the screen

This is a mechanical error - it need to be torn apart and re-assemble the tape carriage to the transport. Do not force anything to avoid further damage. There can also be a bad sensor.

Jan 20, 2011 | Sony Handycam DCR-TRV250 Digital Camcorder

1 Answer

The screen keeps saying reinsert cassette and I reinsert the cassette and it says it again. I tried a new cassette and same thing.

Take it to the repair service. I am really suspect who's still use a reinsert cassette so today,Refer to old Sony DCR-TRV285E Accessory ,and I didn't know a Sony DCR-TRV285E Digital-8 Digital Camcorder model ,please say clear and correct !

Dec 16, 2010 | Sony DCR-TRV285E Digital-8 Digital...

2 Answers

Reinsert cassette - After inserting a cassette the on screen message reads as follows "reinsert cassette" a further message C:31:23

when ever to get this kind of message just try to fwd the tape mannualy, or just make sure tht when u are rew. the tape dont rewind tht completely....

Jan 04, 2010 | Sony DCR-TRV285E Digital-8 Digital...

1 Answer

Reinsert cassette message

Believe it or not, after having the same problem "re-insert cassette" and "reattach power source", and after talking to Sony and them telling me it would be $111.00 to repair, I hit mine with the palm of my hand twice on each side and twice on the back by the battery and it actually worked--haha Go Figure!!

Dec 10, 2009 | Sony Handycam DCR-TRV280 Digital Camcorder

2 Answers


when I opened up the camera, the tape part of the cassette was hanging out. I tightened the tape and reinserted the cassette. this seems to have fixed the problem. hope this helps.

May 07, 2009 | Sony Handycam DCR-TRV19 Mini DV Digital...

1 Answer

Reinsert Cassette Error

Hi, I had the same problem. When I inserted the new (or old ) cassette, it was showing me the same simbol as you are describing here.... The one thing to do here is to let it check in some CamcorderReparingCentre. After I let it to repare it they told me that there was some kind of engine broken , I paid £60 for reparing but my camcorder is working again,properly like before...

Apr 18, 2009 | Sony DCR-TRV285E Digital-8 Digital...

7 Answers

Reinsert cassette

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

Feb 13, 2008 | Sony Handycam DCR-TRV280 Digital Camcorder

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