If you are using Win XP open control panel/ scanners and printers. It will list the 780. Place the document or photo on the platen glass, then choose which option you need, doc, photo etc.. click preview to see the item, them click next. you'll choose where to scan to/ next scans the image and stores it where you told it.
Hope this helps
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your MP780 should be able to scan with Windows 7. I presume you can print ok. Look in your programs for a program called MP Navigator. This is the scanning software Canon use on most of the printer/scanners. If you do not have it then you can download it free from Canons website. Its very simple to use and hopefully that should solve your problem.
Are you scanning both black and white and color the same way? The ADF (automatic document feeder) uses a different scanning area than when you place the document on the scanning glass. If you open the scanner cover, look to the left of the main scanner glass to the narrow strip used for the ADF. Make sure this narrow strip is clean -- no ink or white-out or scratches. This can make your copies look dirty or smudged.
I have the same problem! I used the MP780 for over a year, since then the problem occured. In the beginning I just had to use the calibration tool but later I had to clean the surface of the scanner, to avoid dust, but now the dust is on the backside of the glass-surface and so unreachable. So according to what I think, it's more a problem of dust than a mechinacal problem.
Try using it from a program like word or corel draw
it shoud show up in my computer as an imaging device you can double click on it there and follow the instructions
OR CLICK ON
Start > all programs > cannon \ canoscan toolbox(or what ever your scanner is) \ then canoscan toolbox (or what ever your executable is) and a tool box should open up. just hit scan and follow the instructions