Question about Brother MFC 240C All-In-One InkJet Printer

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Get troubleshooting message

Paper jammed. removed the paper. now getting trouble shooting routine maintenance won't print. what happened ?

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Re: get troubleshooting message

The encoderstrip which gives the head the position is out of place. You have to open the printer (cable, cover, screws..) and to put the encoder strip into the right place on top of the printhead. The encoderstrip is the foil which runs paralell to the drivebelt of printhead.

Posted on Sep 20, 2007

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We do have a sheet that is jammed, we are unable to pull it out, we did try from the back, underneath and also opened the front, but unable to pull out the toner and the drum. Please help as soon as...

Hi goldenhor978,

I see that you are having issues with you Brother DCP-7030 All-In-One Printer.

You mentioned that you have a jam in it but could not pull it out and that you have tried all possible options to remove the Jam.

Check this link it has all the information that can help you with your concern, it also has visual pictures to show how and what other options you can do to remove the Jam.

Manual Trouble shooting Guide.

In the manual Go to section IV Appendixes,B troubleshooting and Routine, Error and Maintenance Messages, Paper Jam.

Follow the steps where you can locate the paper Jam troubleshooting for further details on your Query.

I hope that this helps.

Thank you for choosing Fixya,


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Usually, routine maintenance messages won't cause any problems.
Here is a link to the manual. There is a section on routine maintenance, but it isn't on page 34. Take at look at that and let me know if it helps you. I'll be doing the same. Please get back to me.

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