Question about Garmin StreetPilot 2620 GPS Receiver

2 Answers

Messed up with garmin

Well i cant use my touch screen, today i tryed fixing it by telling the garmin to disable the remote, well it didnt work so now how do i get my remote to work agai since i cant use the touvh screen!!

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Contributor
  • 39 Answers
Re: messed up with garmin

I wasn't able to get this to work for me. Previous attempts to restore the touchscreen has worked only to have it fail shortly thereafter. I think there is just a bad touchscreen issue with 2620s and the controller. I have noticed it is possible to resurrect one from not working at all and simply power cycle and calibration and using the device seem to do that. I wish Garmin would release the internal help stuff since they have stopped supporting this unit.

Posted on May 01, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers
Re: messed up with garmin

(1) Disconnect any external GPS antenna. (2) Do not turn on auto engine. (3) Turn off any other peripheral devices. (4) Simultaneusly hold down the PAGE and MENU buttons while turning on the 2620. A prompt box will appear asking if you really want to delete all user data. Touch the NO selection. Then turn off the 2620. (5) Simultaneously hold down MENU & ROUTE buttons while turning on the 2620. (6) A self-running diagnostic program will appear. Allow it to run for a couple of minutes; check to see that all parameters indicate "PASS" or other indication of being OK. If any parameter is not OK, make a note of it for potential communication to Garmin, then proceed with the following steps (7) Turn off the 2620. (8) Simultaneously hold down the PAGE, MENU & ROUTE buttons while turning on the 2620. A SCREEN CALIBRATION adjustment screen will apear. Quickly touch the points indicated as the calibration program runs. At the end of this procedure, the screen will display a window indicating that the calibration either "PASSED" or "FAILED." If it "PASSED," continue to steps (8)-(9). If it "FAILED," turn off the 2620 and repeat this step. If, after three calibrations attempts, each one is "FAILED," then also turn off the 2620 and proceed to steps (8)-(9). (8) Turn on the 2620. Press the "OK" button each time prompted to do so. Wait for maps to load and for the 2620 to initialize, acquire satellites, and display your position. (9) Press FIND button, then touch the right-hand vertical screen position adjustment to scroll screen display down to reveal WAYPOINT selection box. If unable to select WAYPOINT, or if attempting to do so only selects an adjacent box, then repeat step (7), and return to this step. (10) When various waypoint selections appear, attempt to scroll down to a selection not visible when the list of waypoints first appears, and select one of them. If still unable to select WAYPOINT box, unable to scroll screen down (or if trying to do so selects a stored waypoint instead), once again repeat step (7). If successful,then proceed to step (11). Also proceed to step (11) if you have repeat step (7) but then still can't select WAYPOINT, can't scroll down after selecting WAYPOINT, or can't select a particular stored WAYPOINT. (11) Press the upper-right hand "X" to close out the FIND screen or sub-screen within that function. If unable to close the screen, press the PAGE button. (12) Press FIND button, and when selection screen appears, touch ADDRESS. On next screen, touch the STATE line and touch the ENTER A CITY in (name of state). When keyboard appears on screen, use it to enter your city, then touch OK. Continue this procedure to enter your house number and street name, then press "OK." If all screen keyboard keys not responding, repeat step (7), turn the 2620 off and on again, wait for it to initialize, and then attempt this step again. (13) Repeat this procedure several times if not initially successful. By the second or third run-through, the touch screen should respond fully and accurately. If, after many runs through this procedure, the touch screen still will not respond, the screen sensor probably will need to be replaced ($255). The foregoing procedure brought my touch screen back to life last evening, much to my delight. Do not be too concerned if the SCREEN CALIBRATION step does nto produce a "PASS;" on my third calibration attempt it produced a PASS but all of the touch screen points still had not returned to functionality. I was unable to get a PASS during the screen calibration step after that, but the many repetitions apparently nonetheless made the difference, as by patiently following the above prcoess for five cycles, full screen functionality was restored.

Posted on Sep 08, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My touch screen keeps messing up, certain letters dont work.

I recommend you backup your favorites.

Then attempt a hard reset.

Finally, replace the firmware and system software using webupdate.
Replacing the system software will most likely correct the malfunctioning keying of letters.

I hope that helps.

Apr 03, 2010 | Garmin nuvi 205 GPS Receiver

1 Answer

My garmin 255w's touch screen is messed up

There are three ways to fix it


remove face cover and use the reset button or the sequence from the manual to reset factory settings

Finally.... send to Garmin

Aug 18, 2009 | Garmin nuvi 255W GPS Receiver

1 Answer

All of a sudden my "Touch screen" does not work!

My older garmin came with a remote and my touch screen went bad. So in order for me to use it at all, I have to use the remote control.

Aug 02, 2009 | Garmin Nuvi 660 GPS Receiver

1 Answer

Garmin Nuvi 680 Touch Screen not working

You dont have much option, if the touch screen failos or becomes intermittent then its dying or dead and can only be fixed by a total replacement
Cheaper to buy another GPS

Jul 24, 2009 | Garmin Nuvi 660 GPS Receiver

1 Answer

Problem with display

Try updating the unit's software via the Garmin website. There was a satellite launched last year which was causing this problem, and updating the unit's software fixes this. Don't forget to come back and tell us if this fix worked for you.

Jun 17, 2009 | Garmin eTrex Legend Cx GPS Receiver

3 Answers

My garmin nuvi 670 touch screen is not calibrated

Have you tried using the screen calibration command? Press the Wrench symbol, then the Display symbol and then Calibrate screen. Press the dots as it tells you to and you should now have a calibrated touchscreen.

- Jim

Dec 09, 2008 | Garmin Nuvi 660 GPS Receiver

2 Answers

Touch screen

I havn't tried this yet but I will tomorrow.

Per the Manual,

To calibrate the touchscreen:

  1. Press the remote or unit MENU key.
  2. Select Display
  3. Press the remote or unit FIND key to begin calibration.
  4. Follow the on-screen instructions
Hope this helps!

Aug 04, 2008 | Garmin StreetPilot 2620 GPS Receiver

2 Answers

My GPS system is having seizures

The solution is listed on the garmin site but it is not clear
The problem is with the infra red remote reciever on the unit
Sometimes the sun acts like the remote is being pressed and that is when it shakes
the solution, and I hope you still have the unit cause there is nothing outthere like it.

Answer: from garmin site Normally this issue is caused by sunlight from certain angles hitting the Infrared (IR) port on the unit. This makes the unit react as if the remote control was communicating with it. This makes it switch in between screens just like if you were using the remote.
You can disable the remote IR port on your StreetPilot® 26xx unit by:

  1. Powering your unit ON
  2. Press the Menu button
  3. Touch Options
  4. Touch the General tab
  5. Press the Menu button
  6. Touch Disable remote

If you wish to use the remote again you can enable the remote IR port on your StreetPilot 26xx unit by:

  1. Powering your unit ON
  2. Press the Menu button
  3. Touch Options
  4. Touch the General tab
  5. Press the Menu button
  6. Touch Enable remote

Dec 26, 2007 | Garmin StreetPilot 2610 GPS Receiver

1 Answer


Try recalibrating the touchscreen

Sep 14, 2007 | Garmin StreetPilot 2720 GPS Receiver

7 Answers

Garmin Nuvi 660 - Bluetooth

I fix this problem for my Nuvi 660 Europe. I found resources in Italian language only: 1 - go to 2 - in the search texbotx (i the up left corner of the page) type bluetooth and press enter 3 - click on the 1st faq that will appear 4 - download the file 5 - unzip the file 6 - copy 006B055301.GCD in X:\Garmin\RemoteSW directory 7 - reboot your nuvi At this poin bluettoth would be ok newly. Bye

Aug 08, 2007 | Garmin Nuvi 660 GPS Receiver

Not finding what you are looking for?
Garmin StreetPilot 2620 GPS Receiver Logo

355 people viewed this question

Ask a Question

Usually answered in minutes!

Top Garmin GPS Devices Experts

Tom Chichester

Level 3 Expert

22485 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Bill Gilhooly
Bill Gilhooly

Level 2 Expert

94 Answers

Are you a Garmin GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides