Question about Pioneer DV-545 DVD Player

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DVD picture cuts in and out first 15 minutes

I have a brand new Pioneer DVD player, model CD400VK which I have hooked up to my brand new Sony Bravia KDL46XBR2 flat-screen, LCD digital color TV. My problem is that whenever I watch a DVD, only within the first 15 minutes, the picture cuts out for about 10 seconds and then resumes, but about 4 minutes later, it does it again. After 15 minutes of running time, this doesn't happen anymore. I have already exchanged the Pioneer DVD player at the store, but the problem persists. Do you know what could be causing it? What should I do to fix it? Sony Customer Service tells me that if the picture doesn't cut out while watching TV, then the problem must lie with the DVD player. Could you kindly let me know what you think? Thank you. P.S. My PIONEER product is actually model DV-400V-K, but it was not part of the selection list, so I had to pick the closest model number (DV-545) to get past this screen.

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Re: DVD picture cuts in and out first 15 minutes

This is like the problem I had for some months. After a lot of exchanging cables and troubleshooting on forums like this, I decided to call in the Sony service engineers.

The problem turned out to be nothing more than a menu selection. You need to check the setup menu under video and select the colour system you are using (NTSC, PAL). The factory setting on the TVs is 'auto' apparently and sometimes a weaker signal will cause the auto colour setting to drop in and out. In our case we set it to PAL and the problem has not recurred.

Posted on Nov 08, 2007

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