Question about Canon PowerShot A540 Digital Camera

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Cannot download photos

I have had this canon A540 Powershot for 6 months... all fine..dont use it an awful lot... have only downloaded photos to pc twice before. Just returned from holiday, and connected camera to pc (windows vista) and ensured interface cable is connected to camera and camera is set to playback setting and switched on as per instructions, but pc will not recognise camera via USB port....tried on Windows xp pc and still the same problem. Interface cable has only sat in the box when not in use, cant quite believe it has just suddently become faulty (although stranger things have happened I guess). Any ideas, as camera has ptp utility on it...tried looking to see if any settings could be changed on camera, but couldnt see anything obvious....thanks

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Re: cannot download photos

What is ptp utility new to me. I suggest the first thing to do is if you have the software from the disk loaded - you un install it. Restart the computer - plug camera in and set it to upload mode. Windows scanner/Camera Wizard will take you along from there. If it does not change the USB port. Come back with the next move

Posted on Sep 03, 2007

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Hi Rich, This sounds like a problem with filing system of the memory card and is indicative of forthcoming bigger problems. Try remove from the camera and slip into a memory card reader attached to a PC. You have to try and recover as much photos as you can. Thereafter, it may be required to format the memory card either via PC or the format command in the set-up/menu of the camera. Further you can use diagnostic utilities (PC side) to determine if the memory has developed any bad areas. Hope this be of help/idea. Post back how things turns up or should you need additional information. Good luck and kind regards.

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Do you have a memeory card reader? They work a lot faster than cable transfer. Get one if you don't, for about $10 or so, or borrow one to test your card. Then see if your memory card (the "disk") displays your pictures onto the computer through the card reader. If it does, your friend might have physically damaged the USB cable connector on the camera or the card socket inside the battery compartment (or, of course, you might have done so yourself somehow). As long as you have the card reader you'll still be able to transfer images. If the pictures don't show up on the card reader, it's more likely the card itself was damaged, though you say you tried another card. If you've already downloaded the pictures, try reformatting the card (which will erase everything) and then give it another shot.

Jan 21, 2007 | Canon PowerShot A540 Digital Camera

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