Question about Monarch 9855 Thermal Printer

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Monarch 8055 error 754 ribbon error. i checked what the manual states is the problem. ribbon tension is fine. does it require a takeup reel?

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Re: monarch 8055

Yes, it does require a take up reel or core. It should look the same as the one that is in the core of the ribbon spool.

You can order these from the manufacturer. Please note the width of your ribbon, as there may be more than one core width for sale for this model.

Their number is 1-800-543-6650


Posted on Feb 06, 2008

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1 Answer

Check print head #768

This is the error code stating that there are more than 8 print elements faulty and requires replacement.

However if the cabel to printhead is not installed correctly this can also give the same error - check it is fully connected.

Aug 19, 2011 | Monarch Paxar? 9855 Label Printer

1 Answer

I have problem with 9825 mo

Yes, you can.
Under the supply setup menu change ribbon to "NO". This shuts off your ribbon and allows you to print direct thermal with any 754 ribbon errors.

Jun 26, 2010 | Monarch 9855 Thermal Printer

1 Answer

Monarch 9825 Thermal Label Printer: my monarch 115 pricing gun, the numbers reels gett...

You may wish to have Avery Dennison, the folks that purchased Monarch/Paxar, to service your printer.

Their phone number is 1-800-543-6650 and ask them the correct address for service. Your bands may be getting too loose, and need to be replaced. If it is something that they can instruct you to take care of, they can sell you the bands and provide instruction.

May 06, 2010 | Paxar Monarch 9825 Thermal Label Printer

1 Answer

Take up reel not working on Monarch 9825 printer

Go into the printer's menu and turn on the ribbon, or if you are using a 3rd party software, go into the software settings to tell the printer that it has a ribbon.

If you go through the printer, use this document. Go to chapter 4, page 4.

Jan 04, 2010 | Paxar Monarch 9825 Thermal Label Printer

3 Answers

Attempting to print labels from a Monarch 9855 printer and receiving error message: "Print Head error 768." Printer was working fine as of last Friday. We have other Monarch 9855 printers that are on other...

the problem is your printhead is bad . do a print test by presing both arrow buttons at tah esame time for two seconds, look fo rthe line that reads bad dots. if the value i sgreater than 000 yu have a bad printhead

Jun 08, 2009 | Monarch Paxar? 9855 Label Printer

1 Answer

9855 ribbon take up reel not working

When you're sending data to the printer you're sending a command that is telling the printer you're NOT using a ribbon. When the printer receives the data it's shutting off the ribbon. Check your software.
You should be set for THERMAL TRANSFER.(RIBBON)

Feb 04, 2009 | Paxar Monarch 9855 Thermal Printer

1 Answer

Ribbon Error, ribbon roll seems sloppy

I hope this information will help. If you have the manual, can you check and make sure that the ribbon is threaded through the right path. If it's not, there won't be enough tension on the ribbon and the ribbon will get sloppy as you use it. If my information was helpful, please rate it. Thanks for using

Dec 04, 2008 | Toshiba TEC B-472 Thermal Label Printer

2 Answers

Error code 754

It's very possible you are not installing the ribbon properly.
When loading a new ribbon on a Monarch printer, you must save the plastic ribbon core (it's butter yellow in color) from the previous roll of ribbon. The core is what the ribbon is wound up on.
Do not throw away this plastic core - you need it for the next roll of ribbon you load!
You have to move this now empty core from the back ribbon spindle and slide it on the front ribbon spindle. You then load the new ribbon on the back spindle and attach the ribbon end to the empty plastic ribbon core on the front spindle.
You CAN NOT just tape the ribbon to the front spindle. You must have an empty ribbon core to attach the new ribbon to. The printer will give a 754 error unless you have two plastic cores on the two spindles. It can also give a 754 error if the ribbon is not loaded properly, and also if you have a bad motherboard. There are no ribbon sensors, so that's never going to be a problem...

Jul 28, 2008 | Paxar Monarch 9850 Thermal Printer

1 Answer

Ribbon error 754

Your printer is not correctly configured for ribbon. Download the manual located at

Go to chapter 4-1 to see the map of the menu system and change your printer to ribbon yes.

Make sure that your printer is loaded with supplies and the ribbon is set up correctly, as well as slack taken out.

You may see a couple of labels not print well, but after that, you shold have proper tension and good print. If you notice a lot of ribbon wrinkle, you probably need to reload your ribbon or adjust the tension bars.

This should resolve any issue you have with the ribbon.


Sep 14, 2007 | Monarch 9855 Thermal Printer

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