Question about Computers & Internet

2 Answers

Error on computer

DRM Get license 1: the parameter is incorrect I have upgraded my media player but when I try to download my songs that I ordered off of urge this is the error I recieve. I pay $9.99 o month to download songs do I need to cancel or this can be fixed

Posted by on

  • Anonymous Sep 28, 2008

    motorola l6

  • t_1980toni Feb 25, 2009

    problema e tropo lento si bllocha fa rumore il pc si blloka

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Solution

Posted on Mar 23, 2009

Ad

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 231 Answers

Hi, contact urge online and request their help. It appears that your upgrade settings are not compatable and need to be set to suit your music downloads. Regards mistyman

Posted on Sep 04, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Media engine error! DRM License


These songs must have been purchased online. Itunes, or many online MP3 stores do this to prevent piracy. The songs can only be played on the PC that purchased them. Either buy the music from a DRM free site or find a DRM ripper, which maybe illegal in some locations.

Dec 07, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

GoGear Media engine error! DRM License using Vista


my phillips gogear mp3 os saying i have no media engine and a drm liecince

Sep 17, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

How do i synchronize my subscribtion


Hi,
I'm not sure what's the subscription service to which you are subscribed. However I've given you the steps below. Try whatever suits for you.
This error typically occurs when the DRM licensed files have expired. 

SOLUTION 1 - Songs ripped from an audio CD 
If the songs were ripped from a CD using Windows Media Player, modify the Rip Music settings


SOLUTION 2 - Songs downloaded from music subscription service 
If the songs were downloaded from a music subscription service (e.g., Napster, Rhapsody, Best Buy music store, etc.), follow these steps:  
1. Make sure that your account subscription is updated and active. 
2. Put the device in MTP mode and connect to the computer, then log in to your music subscription account. 
3. Renew the licenses of your tracks 
For Rhapsody: 
On the Rhapsody console, right-click on your device and select License 
 

1. Check the date & time on your PC & on your mp3 player. They should be one and the same. 2. You need to synchronize your device with rhapsody once in every 30 days. It's a must. Failing to do so, you will not be able to play music in your mp3 player. Here are a few a steps to synchronize your device with rhapsody: 1.Open Rhapsody / Best Buy Digital Music Store and sign in 2.Connect your mp3 player to the computer 3.Go to My Account --> Update Track Licenses 4.Transfer a track to your device 5.Disconnect your device and enjoy music on the go!
3. Here is a link to get the Sansa Firmware updater to update the firmware for your device automatically: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 
4. Click on this links if you are asked to synchronize your device with rhapsody? http://reclisten.custhelp.com/cgi-bin/reclisten.cfg/php/enduser/std_adp.php?p_faqid=6606&tabName=tab3 

For others: 
Contact music subscriber for instructions on how to renew as they vary.

SOLUTION 3 - Rename the Windows DRM folder 

NOTE:  The Windows DRM (Digital Rights Management) folder contains licenses for secure media files such as your subscription tracks. 

STEP 1 - Edit the folder options of the PC to show the hidden files      
Windows XP: 
1. Double-click My Computer
2. On the Menu bar, click Tools > Folder Options, and then click the View tab. 
3. Under Hidden files and Folder, click to select Show hidden files and folders
4. Under Hidden files and Folder, click to clear Hide protected operating system files (Recommended) check box. 
5. Click Apply, and then OK

Windows Vista: 
1. Double-click Computer
2. Click the Organize button at the upper left corner. 
3. Click Folder and Search options. 
4. Click the View tab and select Show hidden files and folders
5. Click to clear the Hide protected operating system files check box. 
6. Click Apply, and then OK

STEP 2 - Rename the DRM folder 
1. Double-click My Computer > C: > Documents and Settings > All Users
2. Right-click the DRM folder and select Rename
3. Rename this as OLDDRM
4. Run the subscription service program you are using and renew the licenses to recreate the DRM folder with new licenses. 

STEP 3 - Synchronize your device once more on MTP mode 


SOLUTION 4 -  Format the player under Windows Media Player

Jan 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

It seems that the album downloads to the computer but when i try to sync to the mp3 player i get an error. i've loades the media manager/windows-still no luck.


The format of the songs are wrong in one way or another. Each Mp3 player has a product spec sheet that lists which type of music file it is compatible with (Mp3, WMA, WAV, AAC, etc). You can't play iTunes songs, which are AAC format, on a player that only accepts Mp3 or WMA format.

The second formatting issue has to do with the DRM license on the songs you have downloaded. Right click a song that gave you an error, click on "Properties," and click on the "License," "Media Usage Rights," or "Digital Rights Mgmt" tab (wording varies by configuration). Not every song allows unlimited or even one-time transfer to a "portable device" (code word for "Mp3 player" in this case). Also, some songs are fixed-term - they expire after a while - sometimes in as little as 24 hours.

To get around this, convert every song to Mp3 format. Either that, or upgrade your music service subscription to the highest pkg they have available and never cancel (Napster's basic music svc, for instance, does not let you transfer to an Mp3 player, but their "Napster To Go" upgrade does allow transfer).

-Tha Mp3 Doctor

May 29, 2008 | Audio Players & Recorders

1 Answer

Request DRM Time


The DRM license on your songs was for a fixed term - right click an individual song that is giving you this symptom, click on Properties, and click on "license" or "digital rights" or however your particular configuration words it, and acquire a new license. you may have to renew your music service subscription to renew the DRM license, and then resync the player one more time.

-Tha Mp3 Doctor

Mar 29, 2008 | Coby MP-C7082 Digital Media Player

1 Answer

Downloading


Songs from most music services have what is called DRM encryption on them - it is a license that will only allow you to do certain things with the song. Your songs probably have play rights, but not transfer rights. Upgrade your music service subscription.

Mar 25, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

More gogear mp3 trouble


First, delete some of the songs from Windows Media Player - you are probably running low on memory. Click on the icon of the GoGear on the left hand side of the Windows Media Player window, and then click on the Songs icon. Click on an individual song, and then press delete on your keyboard - this will remove the song from your Mp3 Player's memory.

As far as the format issue, the first thing to do is to check and make sure that the song(s) you are downloading are in Mp3 or WMA format. If that checks out, then:
There are two different possibilities.

1) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
2) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#1, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

-Tha Mp3 Doctor

Feb 12, 2008 | Philips GoGear SA261 MP3 Player

1 Answer

Strange


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

-Tha Mp3 Doctor

Nov 21, 2007 | Philips GoGear HDD1830 MP3 Player

2 Answers

Philips Gogear 1GB - File format not supported


There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Oct 29, 2007 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Uploading problems


download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
then get a firmware upgrade from the Sansa website

If that fails, t
here are a few different possibilities.
0.5) make sure the songs are in mp3 or WMA format
1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Aug 11, 2007 | SanDisk Sansa c240 MP3 Player

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

166 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...