Question about Maytag Neptune MAH5500B Front Load Washer

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Washer probs the washer is not draining properly, dont know if its not spining it out or what, my wife states that she thiks it ran all night last night. "nf" appears on the display

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Re: washer probs

Possible your outlet filter is blocked. This requires cleaning depending on your usage. Clean this out and refit. Good luck. Plug off the wall first. There should be a door somewhere in the front or so, be prepared for some water to flow out when u open it.

Posted on Sep 12, 2007

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Good morning. I have a GE Adora washer. Last night my wife let me know that it has not drained properly in the last two days. I removed and cleaned the lint trap. I then started the washer back up in the...

Hi from retired Englishman in SW France,
I see you have already attacked the filter! Were you able to test the motor in motion as well as checking if it was free? If not here are the last 2 paragraphs of my 'check drain filter and drain pump motor' guidance notes ;-0)
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Good luck!
John C

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Siphoning, or a water inlet valve problem can cause this problem. Siphoning occurs when you have your drain hose inserted into the standpipe too far creating a vacuum. Not only does it cause problems with the washer's ability to maintain proper water levels, it can also cause back flow from the drain into the wash tub. Check your drain hose by lifting it up from the standpipe. You do not want the hose resting in the drain trap. You need an air gap to proper drainage. Do not seal the top of the standpipe and make sure the drain hose should be placed into the pipe about 4 to 6 inches only.

If you check the drain and it is fine, more than likely your cause is a leaky water inlet valve. The solenoids in the valve do go bad and can leak by, causing the washer to fill slowly during periods when it is not used. The valve is easily replaced by removing the washer top panel and shutting off the water supply. There a couple of mounting screws and dispenser hose to remove and thats about it.

HINT: A simple test to determine which one may be causing your problem would be to turn the water lines to the washer off for one night. If the problems goes away, you likely have a a water inlet problem. If the problem persists, you know you probably have a drain problem.

I hope this helps you. If you have questions, please let me know.

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The 02 error code relates to a drain problem. Check that the drain hose is not kinked or clogged. Straighten the hose for adequate water flow. Regarding the spinning noises and vibration, open washer's rear panel and look for a released or a malfunction shock absorber. Good luck!

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My washer will not fill, it just drains stright out so the watter will ran for three hours. I just did a load the night befor and everything was fine. I did not move or disturb the washer in any way...

Candy, check the drain hose, make sure it has a air gap and that it is not down too far in the drain. Sounds like a siphoning problem....Catriver post back.

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