My P11 Turtle beach headsets make an awful crackling noise when i adjust the game volume on the headsets. There is also no game volume when this happens. The noise would become louder and more irritating once the game volume was turned up. The chat noise is not affected at all and is perfectly clear

SOURCE: turtle beaches make a crakle sound

If you unplug the chat-controller cable from both the headset and the controller, then play the game soundtrack through the headphones, do you still hear the high pitched noises, or do they go away?
If they go away, then a replacement chat-controller should fix the problem.
If the noises do not go away, then your best bet would be to tell Turtle Beach tech support about this --- [email protected].

Nathan Hamilton

• 80 Answers
• Posted on Feb 01, 2010

SOURCE: I cannot hear voices through my Turtle Beach X4's.

you will need to press the middle guide button
go right to settings
then down to preferences
down to voices
then select play through headset

SOURCE: I can't hear any voice messages or anything my

This sounds like a faulty talkback cable/puck. You can buy a replacement on the Turtle Beach site or contact their support about a replacement.

SOURCE: I have owned a pair of turtle beach x4 headphones

There's probably nothing wrong with the headset. Just disconnect all the cables, move the transmitter to a new location and make sure to use new batteries.

SOURCE: hiya my sons turtle beach head set has stopped

If the speaker blew because he's using the headset that loud, then your son's hearing is at risk. I doubt this type of misuse will be covered under any warranty, so your best option is to just purchase a replacement headset. Either the X4 or X3 will work. http://www.turtlebeach.com/products/efx3a/replacementparts.aspx http://www.turtlebeach.com/products/efx4a/replacementparts.aspx