Question about Hotpoint Aquarius WD63 Front Load Washer/Dryer

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Water leaking from bottom front panel

My washing machine leaks or rather floods water out of the bottom front panel during the wash cyle. I have cleaned out the filters and checked the pipework but cannot seem to find anything wrong. Could it be the door seal?

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  • maimablis Nov 29, 2007

    My family we just bought the washer machine, kenmore elite, not long ago. Yesterday while my mother was using the machine, water started to leak out of it. I check the machine afterward and found out that the the rubber ring ( i'm not sure if that's the name of it) had rip apart. I'm wondering can we repair that rubber ring by ourself and is there any of it sold in any stores or should i order it online. Can anyone help me solve this problem?

  • Anonymous Mar 23, 2014

    after cleaning the filter I replaced it, but water comes out. It does not appear to have made a seal.

  • Anonymous Mar 23, 2014

    unsure what is wrong with the washing machine but for a start nothing is lighting up on the front panel

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Plug off the wall. Open the back of the machine to take a good look at the tube coming out from the bottom of the tub, open the front door to see if the door washer is loose somewhere. You could even try to reach out thru the back to locate any loose rubber gasket, the door gasket that is...... Possible you could take out the top of the machine to see if any of the normal 3 tubes entering your dispenser has come loose.....

Posted on Sep 03, 2007

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Posted on Jan 02, 2017

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Hello there:
Here is a few tips that might help you out
Hope that they are very helpful for you
Best regards Mike
Washing machine is leaking Washing machine leaks are very common. There are many places a washing machine can leak from although most leaks come from the same few places. The most common cause for a leaking washing machine is the door seal. Door seals often get holes in them and water leaks down the inside of the washing machine which then runs out under the front. Water leaking down the front of the washing machine from the door can be caused by a worn door seal (the flange part that the door glass presses against when closed) or something trapped between the door seal and the door glass which breaks the seal. If the door seal doesn't look worn, or it's too young to be worn, then try cleaning the door seal's flange and the door glass on the inside of the door. Bits of cotton, un dissolved washing machine detergent etc can cause a leak.
Soap dispenser leaks
The next most common cause of a leaking washing machine is the soap dispenser. Leaking water from a soap dispenser is often caused by a blockage, or water pressure that is simply too high. Despite seeing many leaking soap dispensers, I've never seen a soap drawer with a seal, they just rely on water not getting to the front which is not really good enough. Some Hoover soap dispensers in particular, are renowned for leaking, and over the years Hoover have had to introduce modified soap dispensers twice.
Some washing machines, can flood water out of the soap dispenser when a hose gets blocked (usually with un dissolved soap powder) Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and the hose wasn't wide enough. Un dissolved powder from a tablet or lumps of detergent through poor hot water pressure can block this hose solid. (Note: water flooding out of the front of a washing machine's soap dispenser can also be an indication of overfilling or a partial pump blockage if it does it when spinning)
Finally, black gunge in the top of the soap dispenser can cause water to spray towards the front and leak. Take out the soap dispenser drawer and look at the roof of the soap dispenser. If it's covered in black gunge, blocking some of the water holes, it could be causing problems. In extreme cases I've had to replace the dispenser.
Tips for finding a leak on a washing machine
  • If you have a leaking washing machine, and you can't see where it's coming from, shove some newspaper underneath the washing machine. The slightest drop will give a clue where the water is leaking from. Pull the sheet out regularly to check for water leaks.
  • Water can run round things and drip onto other parts. Be careful with your diagnosis, as water dripping from a hose at the bottom could actually be leaking from somewhere else higher up.
  • Leaks usually leave marks, so it's possible to see something is leaking even without witnessing it. The soap suds that come out with the leaking water leave white trails. Rust is a good indicator of a water leak too. However, if you have had a previous leak cured, the "evidence" of a leak may still be present so be sure you don't blame a part that was repaired in the past.
  • If the washing machine leaks only at the end of the wash, when water is being pumped out. Make sure water isn't backing up and cascading over the top of a blocked drain pipe in the plumbing.
  • WARNING: Don't get electrocuted trying to witness a leak. It's dangerous running the washing machine with the top or back off.

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