Question about Pacific Image PrimeFilm 1800u Film Scanner (35 mm)

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Unreconizable image I am using the latest XP Driver, cyberview 1.17, Photoshop and/or Gimp. WinXP, USB2 port back of tower. No other scanner is installed. When cyberview is asked to scan: The scanner goes through its calibration exercises and finally scans. the result is a faded greenish background with streaks of other coulors running through it. I am suspecting a firmware problem but am not sure. Any Ideas?

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  • Dave Toombs
    Dave Toombs Sep 10, 2007

    I am already using the latest driver from the Pacific image site. I will take the thing apart and check connections, dust etc. the lamp appears sort of pinkish while scanning, so I think your suggestion re CCD is certainly the problem. I does go thru all the appropriate motions but the result is not what one would expect. i will let you know if this fixes it.Thanks

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Try updating your scanner driver/software to isolate the problem. If same issue still occurring after uninstalling/reinstall, then source of the problem may be a CCD/lamp failure or some sort of dust, lint, on CCD causing calibration failure.

Posted on Sep 03, 2007

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