Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator
I purchased the Kemore Elite Trio and it was delivered on Friday. Two days later (Sunday) I purchased food and ice cream and loaded my items into my new refrig. That was at 1pm. At 9pm the ice cream was soft as if I had left on the counter to defrost enough to serve. I put a thermometer in the freezer and it registerd at 19 degrees, the frig section is reading 50 degrees. On the control panel, the freezer is set for -2 degrees and the frig for 37 degrees. Please help. I have looked thru my owners manual, and it doesn't seem to solve my problem. It also talks about air ducts but gives no indication where these ducts are located. Thanks.
I had the same problem, freezer full of groceries defrosting or crisper drawer freezing produce. Sears Appliance Repair sent servicemen out twice and both times I was assured the problem was fixed. After freezing produce the third time I insisted they come and get the faulty appliance. The replacement has worked perfectly since day 1. INSIST ON A REPLACEMENT
Posted on Oct 20, 2008
If you are getting water from water dispenser on door, but no water into the freezer icemaker... here is what worked for me (simplified, for i took extra-work steps that were not necessary).
pull your kenmore trio (ours is 25cu ft, french-door with bottom freezer, purchased dec 2006) out so you have access to the back. Turn off water supply. Take out two screws that hold water supply to icemaker injector tube on the back of the frige; this is about 2ft above floor, and a straight-shot from back into the icemaker. With screws out, you can take off the rubber boot from the tube, then pull the tube straight out the back. The tube is probably plugged with ice. Turn-off the icemaker (inside the freezer section). Re-insert the tube... give a few hours for temps to stabilize. Then turn on the icemaker, and turn on water supply.
Probably a simpler solution would be... remove everything from frige and freezer. Turn off Kenmore Trio for a day or so (remove power, open doors). Turn back on, and let stabilize for hours, then restock the machine.
Posted on Feb 09, 2008
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