Question about Samsung Digimax S500 Digital Camera

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The lense does not close in

I have been using model Digimax S500 for past one year. While out of India, the battery went low. The lense did not close in. I tried new batteries. But still the problem is not solved. I need a solution.

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2 Answers

Re: The lense does not close in

Although your solution did not work, I got a tip from it that there is a catch holding the lense assembly. I removed all the six screws on the four sides of camera; then removed the rear frame. With frame removed, I inserted the batteries and switched on. Then switched off. And WOW, the lense retracted. Thanks again for the tip.

Posted on Sep 03, 2007

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Re: The lense does not close in

It sound like a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

Posted on Sep 03, 2007

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It dont turn on

I had the same problem. Try to turn it on, 3 beeps and then it would shut down. Screen would come on for that time. Also, the lens was stuck open. It wouldn't close.

I twisted the lens (gently) and it appeared stuck. A gentle screw motioned seemed to free it. I hit the power button and it come on, but this time no 3 beeps and shut down. I then turned it off and this time the lens retracted and closed.

So, it appears that if the lens gets stuck open, it has a shut down feature that doesn't allow the camera to go further into its operation modes. I believe this stuck open problem occured on our camera when the batteries went low.

Again, a second of gentle twisting seemed to unstick it and with fresh batteries in, it was able to operate and shut down properly.

As far as batteries, I use the rechargeable Ni-Cad 2500 mA. They last a while.

Blessings to you!

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your lense is jammed try to put your finger in it and close the lense all the way it might me like hardly closed, i had that problem and now my is open all the way so i cant close it yuo can email me at or im makaluso06

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Where to get a Samsung s500 usb cable

I can't imagine why in the world you would want to pay an inflated price for another proprietary USB cable. I haven't plugged a camera directly into my computer for years. The last time I did, it was balanced precariously while downloading pictures and got knocked off the table. The USB cable stopped its fall, but the jack in the body of the camera was twisted in the process and completely ruined. A much better option would be to head to your local Comp USA, Best Buy, Radio Shack, etc. and purchase a 9 in 1 card reader. It's a small block of plastic with several slots that will accept a wide variety of memory card formats that have been created over the years. With this single USB device you can read/transfer data from many different devices that you may own. The reader can stay attached to your computer all the time. You simply take the media card out of your camera and plug it into the reader whenever you want to download your pictures. Simple! As an added benefit, you can now make use of that pathetic 128 meg card that came with your camera. Write all your internet accounts, passwords, and other important info to it. Then hide it in a safe place (deposit box) in case of disaster.

Jan 04, 2007 | Samsung Digimax S500 Digital Camera

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