Question about Arris SURFboard SBG900 (49402201900) Modem

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Error message during installation of SBG 900

I am trying to connect a laptop to the modem via ethernet directly to cable outlet. When the install program verifies all connections it says it must change network settings to use a dynamic IP address (DHCP). When the 'next' button is pressed, an error appears: Director Player Error String Expected Script Error. Continue? At this point it will not let me continue. I have no idea if it a computer error. I am trying to connect a Dell Latitude D800. Any assistance will be much appreciated, thanks.

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Re: Error message during installation of SBG 900

Please check if your modem and change the config to static IP.

Posted on Jan 06, 2008

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