Question about HP PhotoSmart 7760 InkJet Printer

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Print cradel CRASHES!! into the right side of my printer

This started randomly and now is a permanent problem. When my printer is called onto print, (either via front panel or computer) I whirrs and buzzes, then.... SLAM, it throws the cartidge cradle into the right side of the printer. Then gives the obvious message, your print cradel is jammed, clear and hit OK. Hit OK and then SLAMM!! Yikes, it scaring the heck out of my cat, and its not printing. Any ideas? I followed HP suggestion to reset the clutch, but no luck.

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Re: print cradel CRASHES!! into the right side of my...

There is a thin, clear plastic strip that guides the carriage & stops it from slamming like that. it is broken sadly. try getting one from ebay and switching it out. We got ours for like $13 shipped

Posted on Oct 02, 2007

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