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Unable to Extract Water

I am able to shampoo but the unit is not extracting the water from the carpet.

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  • pandagirl34 Jan 06, 2008

    water is not extracting out of the carpet after spraying with the shampoo

  • Anonymous May 27, 2008

    I just used the hoover shampooer for the first time since purchase. Between fills I stopped for about twenty minutes to eat, started to shampoo again & the shampooer would not extract water from the carpet. Other than making sure that everything was replaced correctly after the change, I don't have any idea what else to do.



  • skata Jun 14, 2008



    I AM USING MY F5858-910 UPRIGHT TO SPOT CLEAN CARPETS

    THE UNIT IS SHAMPOOING PROPERLY AND ROTATING BRUSHES

    ARE FINE. HOWEVER WHEN I DRAG UNIT BACK TO ABSORB WATER

    INTO TANK NOTHING IS GOING IN. I READ REPLIES FROM OTHERS

    THIS DOESNT APPLY TO THIS UNIT. ANY OTHER SUGGESTIONS

    WE LIVE IN INDIANA WITH ALL THE STORMS OUR HOT WATER TANK

    BROKE AND NEED TO CLEAN CARPET IN OUR FAMILY ROOM

    HELP.......ASAP.

    CAROL MAV INDIANAPOLIS IN

    MAVRIS@MSN.COM

  • freddyfixit9 Jul 16, 2008

    I have a DirtDevil Featherlite (Model CE6000, also called the Menager), manufactured by Royal (Ohio) Plant S, some parts probably made in Hong Kong. It has NEVER, ever properly taken water out of the carpet after spraying it in. There is a blue elongated piston that goes up and down. Soon after a tiny bit of water is sucked up, it goes up? (I think it's up), then it no longer sucks water and I have to get another wet-vac to finish the job. Real pain in the neck. I will try to study this problem myself, but any help or comments appreciated as I am really disappointed and I will have to buy another carpet shampooer which I don't want to do. Or else I may have to modify my CE6000. I will be posting some other problems with other vacs, but this is a good start. I love to fix vacuum cleaners when I have time. I have like 10 of them now - mostly Eureka, Hoover, and Royal. Nearly all of them work fine.

  • Anonymous Aug 15, 2008

    bissell porheat turbo

  • Anonymous Oct 02, 2008

    I have the same water extracting problem but I can't find the floor/attachment knob that the other people are talkin about. I have the Hoover Steam Vac Model F5860-900. Where can I find the knob?

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6 Answers

I have the same problem with the "blue plug" thing popping up~ so my solution was to cover the outside with a womans nylon (helps trap my dog hair) and than stick the sharp end of a cabob stick through the middle above the blue plug, than break off the excess of the stick.
Works great now!

Posted on Aug 19, 2008

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Yes very helpful thanks

Posted on May 27, 2008

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There's a rotating knob labeled "FLOOR CLEANING" / "TOOLS OR PRETREAT" which controls the diverter flap mentioned in the Nov 13, 2007 response. I found that rotating ours back and forth felt like nothing was connected to it, and while it was supposed to open and close the diverter flap, the flap remained open when I rotated the knob. The flap is visible through the very top of the big clear plastic piece that runs up the front of the machine. I pulled the knob off and found how it was supposed to be connected to control the flap, and with the help of a screwdriver and a lot of patience, I was able to connect the knob correctly, and that fixed the suction problem. It also (somehow) fixed the shampoo sprayer too, which hadn't been working.

Posted on Jan 03, 2008

  • dweb99 Jan 08, 2008

    Pandagirl34 - One way to test and even fix the lack of suction problem is to cover the end of the hose that's used to clean upholstery, then turn the machine on and see if it extracts the solution from the carpet. The diverter flap first mentioned by "1952" in his/her note is designed to switch the suction from sucking up the solution you sprayed on the carpet when the control knob is in the "FLOOR CLEANING" position, and when the control knob is in the "TOOLS OR PRETREAT" position, the vacuum is connected to the upholstery hose. Blocking the hose temporarily or permanently with an object that's large enough so that it won't be sucked into the hose should help you see what's going on, because when you do that it doesn't matter if the flap isn't in the right position. All the suction will be directed to extracting the solution from the carpet.

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What will happen to the rug if shampoo is spilled onto it ?

Posted on Jan 17, 2008

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Try checking the connection to the attachments. Some times if they arent getting power correctly they will not extract or wont spray solution or what have you.

Posted on Jan 14, 2008

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1/ Is the diverta flap in the correct position.
2/ red lint filter in tank clean.

Posted on Nov 13, 2007

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Will not **** the water off the carpet.


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I found this on a website. Hope it helps others...

by Mainelyvacs in: Kirby
  • First a short explanation of how the Kirby shampoo system works: Kirby uses a “Dry Foam” type of shampoo. Basically, it spreads a shampoo foam solution on the surface of your carpet. This foam needs to stay on the surface of the carpet until it is completely dry (usually 1 to 2 hours depending on temperature and humidity) As the foam dries, it soaks up grease and dirt. You then vacuum the carpet and up comes the shampoo residue along with the absorbed dirt and grease. It does a very good job on the surface but will not extract stains from the bottom of the carpet or carpet pad. Several other brands such as Electrolux, Hoover and Koblenz make Carpet Cleaning machines that use the same system.
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  • Don’t reuse last year’s leftover mixture, it’s probably no good.
  • Make sure a family member didn’t pour any leftover mixture back into the empty shampoo bottle - further diluting a mixture will not produce any foam.
  • Don’t use shampoo that’s seen extreme temperatures.
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Instructions or manuel was not included.


i downloaded the manual for your machine, but not sure how to access it for you,but i do know about the problem, the tank that sits down on the front of the steamer and it has 2 clips that you push in to lock the tank is where your dirty water is put in when you are cleaning your carpets. the tank above ,the one where you put your solution and water in is what is used to shampoo your carpet. on the handle is a trigger (black) button ,this is the button you push in to release your solution onto your carpet. release the button to extract the water from your carpet,moving your steamer in a back and forth motion. the trigger button is the only button on the machine and is only used to put the water /cleaner located in the upper tank on your carpet, releasing this button and moving your steamer back and forth over the shampooed part with extract your dirty water into the tank that sits below the solution tank. go on www.hoover.com and click on carpet cleaners ,scroll down to find yours and click on manual. and the owner manual will download and you can print it out for future reference, i hope this will solve your problem, sandy

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