Question about HP Pavilion a340n (DQ099AABA) PC Desktop

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Internet ISP tech support says that my internet card is bad. Can this be easily replaced??

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Re: internet

Yes it's pretty easy, did you get struck by lightning? It could be bad, but I've known a lot of ISP technicians to say you have a bad card, because they don't want to work on their lines. The good thing is they're pretty cheap. Usually around $20. Just look for a PCI Network Interface Card (NIC). I recommend Linksys, I've always had good luck with them. All you do is open the side panel of your pc, and there should be one screw you take out, slide out the old card, then snap in the new card and put the screw back in. When you start the computer it SHOULD detect and download the drivers for the new card. If not, you'll have to run the cd that came with it.

Posted on Sep 03, 2007

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Why I can't get email on my compuyer ?

Possible Causes
1. Might be your computer not connected to the internet.
2. RJ45 jack slot is not working properly or got damaged internally or on-board.
3. Network card drivers may not installed properly.
4. Your Internet line might be down, if you are using a WiFI router may your configuration got corrupted or improper.
5. Network port where your line got connected (in your office or at home) might be not in a good condition or stopped/blocked by your Network / System Administrator.
6 Improper configuration / clash of IP address.
7. If you are using any data card for internet that data card may have some problem / service stopped by your ISP.
8. If your connection is leased line check with your ISP.
9. Check that OS and related supportive software's / browser compatibility.

Sep 09, 2014 | Dell PC Desktops

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My computer connects to the wireless network but i cant access the internet

If your computer is connected to the Internet by the use of modem, etc. The problem may lie in DNS settings or in ISP provider. You may contact your ISP provider about the problem.
Resetting DNS settings link:

May 06, 2014 | Toshiba PC Desktops

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I added a new Intel PWLA8391GTBLK Gigabyte Network

Most likely your internet provider is MAC based - which means that the internet connection is tied to the distinct identity of the LAN card. You will have to call your ISP and tell them about that, to make the appropriate modifications for your new LAN card.
How you can find your new MAC: Start > Run > type -  cmd - > Enter and  new command window will open > type -  ipconfig /all  - > the MAC will be displayed in Physical address, write it on a piece of paper, the ISP will ask you about it.

May 07, 2010 | Dell Dimension 8200 PC Desktop

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IE has been only working off and on all day. What

Probably internet connection issues.

(***Do this after talking with ISP***) Power down your modem, router, and computer. Check to make sure the internet cable is secure. If you have a replacement cable try it. Power up your modem 1st (wait 1 min.), power up you router, then your computer.

***1st check with your ISP*** (Internet provider... cable or dsl) to ask them to check the integrity of their line to your modem (they can do this easily). They will give you a rating of Good, Poor, No Connection. They will help you if it is Poor or No Connection (their side problem). If it is good they may have you power down the modem (and router-if you have one) and connect your computer directly to the modem (and reboot) to help troubleshoot.

Nov 11, 2009 | Dell Dimension 4600 PC Desktop

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I have a Dell Studio XPS desktop -- Network Card question

First of all reset internet explorer.
To do this right click on IE and select properties from the list. Select the Advanced tab and click on Reset. Follow the on-screen instructions to reset your browser.
Open a web page to see if you get a decent connection. If your still having problems perform a speed test of your internet connection and compare the results to the speed your ISP says your supposed to be getting.
Perform a speed test here >>>>

Click on your nearest server to perform the test. If your internet speed is below 1MBPS (one megabit per second) then that will be the reason you cannot connect to certain webpages. If you getting a network timeout message then the server is taking too long to respond.
Your ISP is responsible for the bandwidth so you will have to take it up with them.
If it was a problem with your network drivers you will get the message "Internet Explorer cannot display the page" so i doubt it's that.

One way to check is right click on Computer or My Computer, select Manage from the list. When the window pops up select Device Manager and look down the list for Network Adapters.
Now i don't know whether you use wireless or a wired connection but if you click on the + icon next to Network Adapters to expand the list. All you have to do is right click on the LAN or wireless adapters and select uninstall (uninstall both if you have to)
Restart your computer and let the operating system detect and install the drivers. When it's done try your internet connection again.


Sep 29, 2009 | Dell Studio XPS PC Desktop

1 Answer

I just called the Dlynk tech. support and tried to get my wireless connected due to a new ISP. I could still not log on to the internet and she told me to go to this site to get further information. I need...


Initially, a couple of ideas, checks, queries:
  • have you tried a reset;
  • what were tried with the D-Link support;
  • what is you OS;
  • how is your PC connected to the D-Link;
  • have you consulted you ISP.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

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1 Answer

I installed my linksys g pci wireless router after uninstalling at the advice of the linksys tech. I use free wireless network. The tech installed a security enabled wireless network VU1V3 and now post...

wooooh wooooh

Marcia...............Is this a small home system here. Was this an onsite tech. ISP is Internet Service Provider and not so sure that is the issue. WOW this can get confusing. Perhaps this tech can redo his work for sake of your time. An adapter does allow the ISP to see how many PCs you are using.
Sorry Marcia .................Really would be nice if Mr. Tech could reassist you on this.


Apr 24, 2008 | PC Desktops

1 Answer

Router is connected to internet but other computers which show connection to the router cannot connect to the internet

Just because it is physically connected to the internet does not mean that it has a connection. The first thing you need to check is that it has an IP address. There should be a status page on the router that you can check.

Your ISP may require a specific machine name and password, or it may require the MAC address of your device, in order to get an IP address assigned to it. Call your ISP tech support for help with this.

Mar 12, 2008 | PC Desktops

1 Answer

No internet to the computer

If you already created a new connection and went through that process, just simply call your ISP they will easily solve the network issue for you.

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