Question about HP Pavilion zd7020US Notebook

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After I installed a new printer I cannot get online.

My wireless connection shows a strong signal but no matter what I do I can't get online. This is the same comcast connection I've been using for years. My wife's Macbook and iMac in the house are still getting online, but my laptop will not. This started after I installed a new printer HP Officejet Pro L7680. I have since uninstalled it, but I still cannot get online. Thanks.

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  • Kurk Sep 04, 2007

    I tried everything you suggested, but it still was not working. I finally ended up having to disable my built in wireless and install a new wireless card, and that finally worked. I guess adding the new printr with wifi zapped my computers wireless stuff.

    Thanks for trying to help!

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Do you have a firewall installed? If so, disable it and see if that helps. Try a system restore, Start, programs, accessories, system tools, system restore. It will give you a list of dates to restore to. Put the latest date that you knew that you had a working connection.

Posted on Sep 03, 2007

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