Question about LG WM-2277HW Front Load Washer

9 Answers

Soap dispenser The soap dispenser drawer was sticking closed randomly. Now is is stuck closed permanently. What can I do to get it to open?

Posted by on

  • 6 more comments 
  • CSBD RJ Dec 22, 2007

    I have the same problem, and I am unable to access the top panel. The drawer is in the way.

  • Anonymous Jan 03, 2008

    soap dispenser stuck on my lg front load washer.

  • Anonymous Jan 03, 2008

    the soap dispenser on lg washer is stuck.

  • Anonymous Jan 06, 2008

    I have the same problem, and I don't use solid detergent. If it was just detergent, I would be able to pull it open. Any other solutions???

  • lg-sucker Jan 10, 2008

    same problem here as well. I'm searching to find out the best way to access the drawer. Can anyone help with a detailed explanation on how to get to it thru removal of the top panel?

  • Anonymous Mar 24, 2008

    I have had the same problem. I force pulling out the drawer the first time and just replaced the drawer. However after around 8 months it is doing it again. I force pulling the drawer out again and it looks like the whole assembly needs to be replaced because it is all crooked. I don't know if I damaged it by pulling it out or if it was already that way. I don't understand why it was stuck to begin with.

  • shelleyprice Feb 13, 2009

    I had the same problem, the first time they replaced the drawer and it worked for about a year. Now the drawer isstuck again and they replaced the housing. Seems it warped but extended warranty won't cover as not deemed functional to machine. I guess soap and fabric softener is not a necessary requirement for these repair men. Repair was $210. and they consider it wear and tear and cosmetic.

    I will never purchase an appliance from Tasco as extended warranty is the worst , nor will I purchase an LG product.

    I did notice that the replacement housing is made from a different material, seems harder now.

    If you continue to pull at the drawer without fixing it, you will have to replace the drawer as well. (another $50 for parts)

  • Anonymous Mar 19, 2014

    My dispenser keeps getting stuck inside the drawer

×

Ad

9 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I got my fixed last night. It was the "lid" for the softener despenser that was making the drawer stick. To remove it you need to take the top off of the washer. There is are two plastic "holders" on the back of the machine that hold the top onto the machine. Each of these "holders" have two screws, remove them, then remove the holder. You can then, with some effort, slide the top of the washer towards the back the then lift it off. You will then be able to see plastic tub that contains the drawer for the despensers. You can't remove this tub, but on the side facing the inside of the washer are a couple of tabs holding the top of the plastic down. You can gently release these tabs and pull up on the top slightly. This gave me enough "play" to then open the drawer. The problem, I believe, is that over time, that tub moves and makes it impossible for the drawer to open. With trial and error, I found that with removing the "lid" for the softener despenser, and completely closing the lid of the plastic tub, that that solved the problem.

Posted on Apr 05, 2008

  • Glordano Jun 14, 2011

    This was very helpful. Thank you I fixed the problem thanks to you.

  • MsBlondie Jun 15, 2012

    Thank you so much for publishing this solution! This was much easier and less destructive than any other posted on the web (drilling holes and covering with tape).

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem with the soap drawer not opening. The problem was the fabric softener compartment not closing down properly. You have a couple of options to fix the problem. First take the top of washer off by first removing the plastic clips at the back then slide the top towards the back and lift up to remove the top. With the top off you now see the plastic soap dispenser. There's 3 plastic clips beside the plastic tup that you lift and this allows you to slightly open the top of tub, remember you cannot open it fully only slightly that you can insert a thin object (knife) that allows you to place the softener blue plastic lid back down and you now have the actual drawer working again. You have another option you can remove or breakaway the blue plastic lid all together since it doesn't serve any purpose and this will prevent for this to re-occur. I fixed the problem by using the silver duct tape and closed it shut. I tell you ia made my wife's day by fixing the problem.GOOD LUCK!

Posted on Jun 14, 2011

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Check jivings solution on this thread, and forget the rest.
His solution is very easy to follow, and it works.

Posted on Aug 15, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I am only adding to what Jiver's came up with. The problem is that the softener lid stops locking down and that is what makes it stick. I inserted a screw from the front of the softener wall into the blue verticle support. Just make sure you have the lid all the way down when you get the screw in. A drill will not fit in this space but if you just twist a sharp drill bit you can get it done in a couple of minutes. Make sure you drill through the face of the verticle support as well I also shaved the top of the front of the blue tub at an angle. You don't have to take much off. This will make the tub slide smoother than it did before the fix.

Posted on May 01, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Jliving's suggestion was awesome and appreciate taking time to share; I went a step further and notice the fabric softener gets hung up on a partition from the top of the draw housing. This partition is for the dry soap area and I removed the partition the farthest away when your looking at it. I took a 3/16" drill bit and cut holes in it and then took a dry wall saw (it's all I had long enough to get in there) to remove the portions of the partition between the drilled wholes. I then took a file and removed all remaining bures. Clean out the bottom of the drawer housing which was now full of plastic shavings and the drawer pulled out like a champ. I'm thinking the reason for the partition is to keep the water that sprays into dry soap dispensor from whicking across the top.

Since removing this partition, I haven't noticed any problems. Hope this helps someone else.

Posted on Feb 03, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Jliving suggestion worked great. In my case it was the softener dispenser causing the issue. I just removed the blue cover since my wife does not use it.

Just want to add that you can't remove lid after unfastening the tabs . In my case I had to lift up on the back and this gave me enough room to unlock the jam.

Posted on Jun 12, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 641 Answers

While opening machine's upper panel, you will have an access to the drawer. It probably was stuck because of a solidify detergent powder. Pull out the drawer and clean it properly. Good luck!

Posted on Sep 03, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem with a stuck soap dispenser on my LG. I removed the lid as described above. Afterwards, I loosened the tabs following the instructions above & the drawer opened immediately. I found that sticking a toothpick under the tab would hold the cover to the enclosure up enough to solve the problem. I may have to take more drastic actions in the future, but for now it works great & only took 5 minutes.

Posted on Aug 17, 2012

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 285 Answers

Service manual for your washer: http://136.166.4.200/contents/Laundry/WM2277/WM2277xx_Service_Manual.pdf

The dispenser is depicted on page 33. You may want to replace the dispenser and holder, or take it all apart and clean well. I would soak it in CLR overnight to remove mineral deposits that may be blocking the movement.

Thanks for using FixYa - We sure appreciate 4 stars for helping you with your free question!

Posted on Dec 04, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The soap dispenser only closes after several tries. At the end of the cycle, the soap is wet and stuck in the open dispenser


May want to try liquid detergent instead. Sometimes using too much detergent will prevent the dispenser from opening and then the soap turns into a wet glob in the dispenser.

Mar 15, 2016 | Dishwashers

Tip

Dishwasher does not dispense cleaning tablet


The soap dispenser drawer is supposed to open during the cycle. Try first to understand if the drawer is opening or not during cycle.

If the drawer is not opening, then check if the opening mechanism is stuck, if it is blocked by dirt and soap, if it is broken, or if something, for examble a basket too close to dispenser drawer is preventing the drawer from opening.

Some dishwasher works only with powder, in that case indications are given on the owners manual.

If the drawer opens and the table, or powder is still staying stuck in the drawer, then that means that the spray does not have enough power to solve the tablet.
In that case check spray arms and impeller pump.Also check water temperature.

If the problem is also happening with powder, then it is probably a drawer not opening on cycle.

on May 26, 2009 | Stoves 27 in. DW60 Built-in Dishwasher

1 Answer

My dish washer soap does not dissolve, whether or not I put the tablet or the pillow into the soap dispenser. Is it the soap dispenser door? Would hard water buildup create low water pressure so the soap...


The most likely causes are the you are using a tablet in a gel coating but putting the tablets into the dispenser drawer when the dispencer drawer is damp, thus causing the tablet to stick inside the housing; or, if the dispenser drawer is releasing the tablet into the bottom of the cabinet then I would say you have a problem with your water heater. In which case you would need an enginner to come and replace the heater.

Hope this is of help

Jan 25, 2011 | Maytag MDB7100AWB Dishwasher

1 Answer

Soap dispenser does not open during wash


Hi there,

Well you can please follow the below steps -
1. Remove any dishes in the dishwasher. Unhook the dishwasher's dish trays or racks from their tracks, and set aside. Empty the soap dispenser if it contains unused soap that failed to dispense. Use a wet rag to wipe down the interior of the dishwasher, as well as the inside of the dispenser.
 
2. Close the dispenser, and shut the dishwasher door. Turn the dishwasher on to a manual setting, then stop it and open the appliance. Check to see if the dispenser is open. If it is, continue to Step 2. If the dispenser is closed, skip to Step 4.

3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.

4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
Please post comments if you need more help or information..........

Good Luck!!

Thanks

Jan 08, 2010 | Kenmore Dishwashers

1 Answer

Kenmore Elite Dishwasher 630 1630 9400 Soap Dispenser Problem


From your description even when the soap dispenser opens it is opening late which is why all the soap does not dissolve.

Try adding only half as much soap and see if it opens then - even a little spilled soap catching on that little latch mechanism can cause it to be difficult to close and stick opening.

Also make sure that the spring that controls the door is not broken.

May 19, 2009 | Kenmore 16602 / 16604 / 16609 Built-in...

1 Answer

Simpson brand dishwasher won't disperse detergent tablet


The soap dispenser drawer is supposed to open during the cycle. Try first to understand if the drawer is opening or not during cycle.

If the drawer is not opening, then check if the opening mechanism is stuck, if it is blocked by dirt and soap, if it is broken, or if something, for examble a basket too close to dispenser drawer is preventing the drawer from opening.

Some dishwasher works only with powder, in that case indications are given on the owners manual.

If the drawer opens and the table, or powder is still staying stuck in the drawer, then that means that the spray does not have enough power to solve the tablet.
In that case check spray arms and impeller pump.Also check water temperature.

If the problem is also happening with powder, then it is probably a drawer not opening on cycle.

Feb 18, 2009 | Dishwashers

1 Answer

Soap drawer on bottom washer won't open


Hi and welcome to FixYa.
That cup is held closed by a simple clip that is molded into the dispenser. There is nothing that would really keep it closed unless it is physically broken. Without being there to see the situation it is is hard to offer up anything else. I can say that if the cup is broken, that dispenser is a part #526860. It is not hard to change at all, you can do it yourself and you can order one here:

http://fisherpaykelparts.net/index.php?categoryid=113&productid=19


Hope this helps.

Dec 28, 2008 | Fisher and Paykel 24 in. DD603H W Built-in...

2 Answers

Cant open soap drawer on washer


I opened up the top of the washer by unscrewing the screw in the back. then I pressed down hard on the white plastic cover of the soap dispenser that you will see on the front left hand side of the machine. I also moved it slightly to the right by pushing on the side of the same unit.

The soap dispenser then opened up fine. I cleaned out the soap dispenser from any crud that developed in it. Now it opens and closes nicely.

Did you know there is a class action lawsuit against LG for mold that develops inside of this model washer? I joined in the lawsuit. There should be no mold accumulating in any washer.

Sep 07, 2008 | LG WM-1485FHD Front Load Washer

2 Answers

Opening the top of front load LG washer


to get your lid of the washer there are 2/3 screws at the back right under the lip of the lid once you have taken the lid of u will see the top of the soap drawer u can sometimes get into these by undoing the clips on either side of the soap drawer if u cant do it that way only other way is to make sure your soap drawer is closed properly and hit it hard at the front it should dislodge more than likely your conditioner drawer

Aug 15, 2007 | LG WM-2277HW Front Load Washer

1 Answer

Sticking dispenser drawer


no other way then force but having got it out you should try to estabish why it is sticking

Apr 01, 2007 | LG WM-2277HW Front Load Washer

Not finding what you are looking for?
LG WM-2277HW Front Load Washer Logo

1,585 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1474 Answers

Marvin
Marvin

Level 3 Expert

83481 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Are you a LG Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...