Question about SmartDisk FireLite 40 GB Hard Drive

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My computer stopped detecting my hard drive

I plugged the hard drive into the computer but the computer refuses to detect the hard drive-- i tried on my laptop as well and its the same problem. i even thought it was the wire that may be defected so i went to best buy and the geek squad ppl plugged in a new wire to their computer and it didnt detect there either... i dont know what to do!

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Re: my computer stopped detecting my hard drive

In control panel/hardware and sound/device manager under disk drives, while firelite is plugged in right click on firelite and delete driver. unplug firelite, reboot then plug it back in. It should reinstall the driver and harddrive should work again...

Posted on Aug 10, 2009

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Re: my computer stopped detecting my hard drive

Hi, Based on your post/description: 1. Tried on 3 different computers - no go, so it's not a PC problem; 2. Tried replacing the cable - no go, so it's not an interface problem; 3. That leaves you only with the Firelite itself. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it direct to a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

Posted on Sep 03, 2007

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