Question about Toshiba Satellite M35X-S111 Notebook

2 Answers

Power failure My laptop will not power up The screen is either black or sometimes it will say windows cannot load power supply problem and the screen and disk drive will shut down but the power button stays lit If I try to restart the screen will not even display a thing

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 181 Answers
Re: power failure

Your laptop is on of several models that has had the warranty extended till November, due to power issues. If you haven't already, I strongly suggest you contact Toshiba directly with your complaint, and advise them you wish to have it repaired under the extended warranty for the M30-35 series laptops. Just go to the Toshiba service site, you can't miss it. Good luck BTW, I've sent at least 6 units in for repair on this extention. Their service is top notch and usually I received the unit back in less than 5 days.

Posted on Sep 04, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 60 Answers
Re: power failure

There are a number of possible causes. First of all an engineer would check your A/C Adapter is working properly. If you havent got access to a meter try borrwing a charger from somebody that is the same voltage and pin type. Another likely possibility id a loose D/C socket. I would recommend taking it to a Dedicated laptop repair place not a PC repair because they wont be able to correctly diagnose. Good Luck

Posted on Sep 04, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

My dell laptop keeps going back and forth from the loading logo screen to black screen

You might like to Power it off completely by removing the Battery for a few seconds.
If that doesn't help, try booting from your Win7 Installation Disk.

Apr 28, 2014 | Dell Studio 1537 Laptop

1 Answer

Now I'm really confused and frustrated with this

use the softare diagnostic coming with the computer or get support via ONLINE chat.
However you must restart the computer HOLD the keys CTRL+f2 or f11 or f12 depend of your model, and go to restore to the factory defaulty.
God bless you

Jul 09, 2013 | PC Laptops

1 Answer

Please describe my hp dv9000 notebook laptop shutdown by itself and keep repeating again again in every 5 sec

If you're lucky, it can only be a software problem. Try to break the cycle by pressing F8 right after the HP logo. This should start your laptop in Safe Mode with Networking. Then, you'll need to see what's causing the problem. If you installed a new program or update just before this repeated shutdowns started, then you'll need to uninstall this program, or revert to the previous state of your computer using the Restore option (In Control panel-System). While you're in safe mode follow these great instructions for setting up PC security and check your system for viruses and malware. Sometimes they may cause unpredictable problems and random shutdowns could be one of them.
If you're not so lucky, you may be facing a power adapter failure, or a motherboard failure.
To test the power supply, run the laptop on battery only and see if it boots up OK. If the laptop's OK on battery alone then you'll need a new power supply. Go for a new one, specifically made for your laptop model, substitutes may not be within the accepted tolerance and you may end up having two useless adapters. Play it safe, get a matching/original brick.
If the laptop keeps restarting with or without the power supply, and you can't even get it to go into Safe Mode you may be looking at a motherboard problem. The most common power-related failure of the motherboard is the Maxim 1987 power regulator failure (learn how to repair this) . Another option would be a FSB chip failure which is also relatively easy to repair. Lastly, it could be a graphic chip failure, which can be repaired the same way as the FSB chip.
For a more precise diagnosis provide some more details of the messages you see on the screen, how far it gets to load Windows (if at all), can you see any LED blinks, sounds you hear etc. The more descriptive and detailed you are, the easier it is to get to an accurate diagnosis.

If this post was helpful and informative please vote for it with a Thumb Up. Thank you.

Jan 23, 2011 | PC Laptops

1 Answer

My compaq pc notebook is dead. The power light is on and i can hear the cd click but screen is black and won't load a cd either. then the computer shuts down completely and tries to boot up again. I did...

Base from the description of your problem , this seems to be a motherboard failure already. The blacking out of your screen before this problem started is a sign of something on the motherboard is already failing.

Now since the computer will just power ON and automatically shut itself down is definitely an implication of motherboard and processor failure it can be due to overheating problem, so if you want to continue using this laptop a motherboard replacement is needed, you can take replace it by yourself if you have any experience doing those kind of things but if not better take it to a repair shop or better yet do a upgrade and get a new laptop then.

Oct 08, 2010 | Compaq Presario R3000Z Notebook

1 Answer

My mother owns an Acer Aspire 5335-2238 laptop. It's not very old and one day it suddenly just died and restarted on its own. Then it would continually restart, sometimes booting all the way to the desktop...

It's a good description of the fault. Thanks for that. If the power supply is being used it could be that which is faulting. Generic supplys (not branded) are quite cheap. However it could be any number of internals that are faulting, especially if does not give a single beep after boot, which indicates that all the hardware is OK. Was it ever cleaned out. Laptops get dust problems same as PC's and a detected overheat or fan failure could give this result.
An unusual one can be if it's connected to the power supply at the wall through a junction box fitting. These are notorious for faulting. Check all the connections thoroughly.

Sep 22, 2010 | PC Laptops

1 Answer

Boot failure,black srceen with flashing

markit me hi hoga kyonki laptop ki hdd me pro hai ja fir window sport nahi kar raha hai

Mar 02, 2010 | Dell Inspiron 1318 Notebook

1 Answer

My screen turns black, can still faintly see the screen, have to reboot to restore screen to normal. No errors, power supply not too hot, connection to internet good.

are you connecting your laptop to a projector? check you windows settings. Sometimes this happens to some laptop when they're idle. when i encounter that, what i do is to close then open the lid of my laptop

Aug 02, 2009 | Acer Aspire 7720-6844 Notebook

1 Answer

The laptop doesn't boot up always.

I would try the following:
1. Remove the battery completely. If the computer boots properly several times in a row, then the battery may be causing the power supply to do strange things.
2. If you have experience removing laptop components, try removing the hard drive. Because you say the screen goes black (I assume the system powers off) sometimes after the HP logo, I doubt its Windows or a software issue.
3. If HP has a diagnostic CD you can boot to, try that.
4. It may be the power supply acting up. If it charges the battery, and if you can boot to Windows with the battery, try getting a new power supply.
5. Otherwise, it may be the motherboard of the laptop.

Nov 28, 2008 | PC Laptops

1 Answer

Laptop starts then shuts down

As soon as you power up keep pressing F8 to get into safe mode. You will see a black screen with various options, go to Safe mode with networking, and see if your laptop stays on. If it does you should be able to go to the manufacturer web site and download latest graphic drivers, as this may be the problem. Download, then uninstal current graphics driver from add/remove programmes. Re-boot your pc and when it finds your graphics again ensure that you point windows to install the down loaded driver and not a generic driver. If you were not able to get this far, then a possible processor or motherboard failure is the answer; taking to a qualified repairer is recommended.

Dec 10, 2006 | Fujitsu LifeBook A1010 Notebook

Not finding what you are looking for?
Toshiba Satellite M35X-S111 Notebook Logo

Related Topics:

33 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba PC Laptops Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

5660 Answers

john smith

Level 2 Expert

366 Answers

Are you a Toshiba PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides