I have a problem with the caller ID on my phone. When I have an incoming call from someone on my contact list, the phone number, not the name is displayed. I'm not sure why this is happening. Any suggestions?
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If you have the Caller iD service on your plan, and your phone is filled with your contacts, then the two work automatically and calls coming in on your list will be displayed as you entered them. Calls without any info will only display the most basic of info they allow like just a name, or just a number. Sometimes neither if they choose to block Caller iD. Caller iD is a cellular service and not a hardware function. Check with your service provider.
Using the Caller ID and Redial Lists Caller ID (CID) is a service available from your telephone provider that shows the phone number (and sometimes the caller's name) of incoming calls. Contact your telephone provider for more information. Caller ID list
When a call comes in, the phone displays the number and name (if available) of the caller.
The phone saves the information for the last 30 received calls to the
When it's in standby, the handset shows how many calls came in since the last time you checked the CID list.
Each handset remembers the last 5 numbers you dialed on it. The redial list is separate for each handset.
This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.