I have installed the cd that came with my phone but I still cannot connect my phone through the usb provided to download from my laptop! I have searched online and it seems quite a few people also have this problem! When I plug it in it pops up saying unknown device has malfunctioned and windows does not recognise it etc! I have done all the troubleshooting for it and still nothing! Please can someone help as I have spent hours trying to sort it and it will help a lot of others who have this problem too! Thanks for your time!!
I had the same problem, and here how it worked out for me:
Make sure you fully uninstall the software. Then do the complete install. Worked fine after that for me.
P.S. 1.Do not plug the phone while installing
2.Use a good USB port. the firstUSB port that I was using was not that good I guess, because the Sync didn't find my phone, but accessing the memory through My Computer was possible. Then I just plugged to another USB port and no problems since.
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I went through the same trouble. After a small investigation I've found that the USB driver wasn't install. I just ran the setup and it worked imediatly C:\Program Files\LGE GSM PC Sync\USB Setup\LGUSBModemDriver_ML_WHQL_Ver_4.6.exe
when is shows usb on ,on u r handset, than it create new removeable deive on u r computer, open my comuter click on that removeable device than u can able to conn.. throw usb.///////////// or u have to instole drivers from wowlg.com
To Synchronise the Phone with the PC you must go to "connectivity" and set the USB Connection on the phone to Data Service and use the LG Sync. software. To transfer files such as photos videos or music, set to -Mass storage- and use windows explorer to Drag & drop.