Dell W3201C 32 in. LCD Television
Problem for Dell W3201C 32 in. LCD Television

Dell TV no Sound




By christina131 on Apr 04, 2009

" "
I need a sound board for my Dell W3201C Same problem-W3201C-when the crackling and popping started it was on the left side, we disconnected the left using only the right speaker for about a year, now the right side is starting to do the same thing-this is not our main tv so that's probably the reason why the sound has lasted this long-I will never purchase anything from Dell again. On a dell post they said it was the internal amp, is that the same as a sound board?

Clarification Request

Posted by shortmort37 on Jun 04, 2009

OK, no help from kenzmailroom... I undid the VGA posts, and was able to remove the cover. I traced the speaker wires to the *upper* *left* board, removed the connectors and screws, and sure enough -- some component leaked (an electrolytic?), and oozed its guts all over the board. I googled the part number as kenzmailroom suggested, to no avail; it appears to be a Samsung part, but their part site doesn't list it, and the one site that does has zero in stock. It's not looking good.

Dan

Posted by shortmort37 on May 27, 2009

Hey, kenzmailroom -- any response? You said:

"the audio bd is located in the main board conquest its to the right. 3 connections, 3 screws, unplug and look at back of bd if burnt out, needs replaced. ebay the audio bd id stamp and u should be back in business. "

Well, I've got a TV all apart in a spare bedroom with dozens of screws, and I'm nowhere near the audio board yet. I've sent a picture. Can you clarify for me and other interested W3201C owners?

Dan

Posted by shortmort37 on May 25, 2009

I should add, I've removed every screw in sight...

Posted by shortmort37 on May 25, 2009

I've got this audio problem too, and I'm trying to follow your instructions. But getting to the main board is no simple feat -- I've got the back cover off, and I'm trying to remove the metal grid that covers all the components. The grid seems to be hung up somewhere, right about where I've drawn the circle in the attached picture. Can you advise?

Dan

Same Problem

May 05, 2009

-   I just do not have any sound. -   Guest

Apr 10, 2009

-   I have the same problem and the televison repair shop told me it was the Class D Amp Sound Card. Dell would not sell me the part because the televison is out of warranty. Help-   mswdcs

Best Solution

posted on Apr 23, 2009
Helpful)

kenzmailroom

Rank: Guru  Dell Expert
Rating: 89%, 40 votes
the audio bd is located in the main board conquest its to the right. 3 connections, 3 screws, unplug and look at back of bd if burnt out, needs replaced. ebay the audio bd id stamp and u should be back in business.
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Solution #2

posted on Oct 02, 2009
Somewhat Helpful)

black_pnix

Rank: Guru  Dell Expert
Rating: 87%, 23 votes
uninstall and reinstall the drivers
check drivers from support.dell.com
click drivers and downloads
choose by service tag


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