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Posted on Apr 03, 2009
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New cartridge inserted, received error

Cyan cartridge ran out of ink. Printer would continue to print if replied "yes" to msg informing of the empty cartridge. Inserted new cyan ink cartridge (generic brand) and received msg on printer:
Ink System Failure.
Ink system has failed. Unable to copy,
receive faxes, or print. Refer to printer
documentation. Error 0xc18a0107.
Powered printer down and back up, hoping this would reset things. It did not. After contacting the company I purchased the inks from, I replaced a second cartridge (yellow). This one was accepted by the printer as "genuine HP ink." I then tried to print a black & white document, and received the same error msg as above.
(I have used many generic inks in this printer - owned printer for about 3 years and we have been very pleased with it.)
I would be grateful for any insight you could give me on this problem. Thanks.

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Clive

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  • Master 4,362 Answers
  • Posted on Feb 08, 2010
Clive
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Joined: Jan 23, 2010
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Hi can try I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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