Question about SanDisk Sansa e250 MP3 Player
Every time I turn on my player it asks me to select a language, it doesn't keep its settings such as shuffle, and doesn't automatically take me to the song I was playing when I shut it down. Some kind of memory problem I guess, any advice?
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on May 26, 2008
Tips for a great answer:
Playmodes Off / Repeat 1 / Repeat all / Shuffle / Shuffle repeat / Repeat
folder / Shuffle folder
Equalizer Rock / Funk / Jazz / Classic / Hip Hop / Dance / Custom / Off
Power Save On / Off
Scroll status Normal / Slow / Fast
Display Clock vertical / Clock horizontal / Animation
Time 60 sec / 30 sec / 10 sec / Off
Time out 3 minutes / 5 minutes / 10 minutes / 30 minutes / Off
Sleep timer 15 minutes / 30 minutes / 45 minutes / 60 minutes / Off
Resume On / Off
Set day and time Day and Time screens
Language English / French / German / Spanish / Italian / Dutch / Portuguese
Swedish / Polish
Information FW version / Memory available
Factory settings Restore Factory settings
- Options for each setting are shown on the device display.
- Available settings vary with selected mode.
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