Question about SanDisk Sansa e250 MP3 Player

1 Answer

Won't remember settings after shutdown

Every time I turn on my player it asks me to select a language, it doesn't keep its settings such as shuffle, and doesn't automatically take me to the song I was playing when I shut it down. Some kind of memory problem I guess, any advice?

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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1 Answer

Turn tv on, asks to select language and does convergence


II don't think it's a setting. Maybe some sort of battery has died. Kind of like a CMOS battery in a computer. If it dies it can't remember the settings. Good Luck.

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Hi begimaria,

From page 12 of the User Manual (available @ http://ow.ly/5RIdC, as well as FAQ's and software):

1. Press MENU for settings options.
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4. Press MENU or J( to exit the existing settings screens.

Below is a listing of the available settings options. If you have any additional questions, a Consumer Care agent can assist by calling 1-888-744-5477.

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Hello,

For the Sansa Fuze, the selection Shuffle Mode is correct, just like you told:
In Main Menu > Music > Submenu > Music Options > Shuffle Mode:
1. Select Shuffle.
2. Use thumbwheel to choose Shuffle on or Shuffle off.
(to play songs in random order, set Shuffle to ON).
3. Press Select to change the Shuffle mode.

See page 9 (=page 6) of the manual in pdf format for the Sansa Fuze:
http://mp3support.sandisk.com/sansa/UserManual/FUZE/fuze_userguide_en.pdf
Thumbwheel: 5
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Remember these five basic suggestions if you have a problem with iPod shuffle. Try
these steps one at a time until the problem is resolved. If one of the following doesn’t
help, read on for solutions to specific problems.
Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on
again.
Retry with a different USB port if you cannot see iPod shuffle in iTunes.
Restart your computer, and make sure you have the latest software updates
installed.
 Reinstall iTunes software from the latest version on the web.

 If the status light blinks orange when you press a button, the iPod shuffle buttons are
disabled. Press and hold Play/Pause (’) for about three seconds, until the status light
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 Connect iPod shuffle to a high-power USB port on your computer. Your iPod shuffle
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Turn iPod shuffle off, wait five seconds, and then turn it on again.
You may need to restore iPod shuffle software

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You need to go into your Play Mode ssettings and select "Repeat All" to turn off this feature:
Play mode
You can set your player to play music tracks randomly (Shuffle All ) or repeatedly (Repeat One or
Repeat All ).
1. From the main menu, select Settings > Play mode.
2. Use the VERTICAL TOUCH STRIP to scroll up or down the options.
3. Press § to select an option.
4. Press § again to deselect an option.

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Make sure you don't have Windows Vista - if you do, then go to www.apple.com/support for the updated software (you can also download a full user's guide/manual from that website)
The 5 R's are as follows: The 5 Rs: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesn’t help, read on for solutions to specific problems. â Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on again. â Retry with a different USB port if you cannot see iPod shuffle in iTunes. â Restart your computer, and make sure you have the latest software updates installed. â Reinstall iTunes software from the latest version on the web. â Restore iPod shuffle. See “Updating and Restoring iPod shuffle Software” on page 26.
Good luck!
-Tha Mp3 Doctor

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1 Answer

My songs are shuffled


Since you cannot see what you are doing on the screen, I will tell you what buttons to push to un-shuffle your songs. Press the buttons in the exact order I tell you. Ok. Turn off the mp3 player, then turn it back on. Press the little menu button. Push the left arrow button once. Press the play button 3 times slowly. You are now in the menu that gives you the following options to unshuffle your music:
1. Off
2. Repeat single Track
3. Shuffle/No Repeat
4. Repeat all Tracks
5. Repeat all With Shuffle

I'm guessing that you may have to push the down arrow once or the up arrow once. This should select the Repeat all Tracks option. After scrolling up or down one time, press the play button once, then the menu button twice. Now push play to start your music. If this does not work, you can set your player back to the default settings by pushing the menu button once, pushing left arrow once, hit the play button. Scroll down 5 times, hit the play button, and push down 3 times. Be careful, because if you do not push the down arrow THREE times, you might accidentally select the option of erasing the memory.Once you push down 3 times and hit the play button, push down once more to select Yes of reseting your player back to it's original settings. This should help you out.

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Remember these five basic suggestions if you have a problem with iPod shuffle. Try
these steps one at a time until the problem is resolved. If one of the following doesn’t
help, read on for solutions to specific problems.
â Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on
again.
â Retry with a different USB port if you cannot see iPod shuffle in iTunes.
â Restart your computer, and make sure you have the latest software updates
installed.
â Reinstall iTunes software from the latest version on the web.
â Restore iPod shuffle. See “Updating and Restoring iPod shuffle Software” on
page 26.

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criss - yeah, this player does not play songs without earphones

ramku -
The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with iPod shuffle. Try
these steps one at a time until the problem is resolved. If one of the following doesn’t
help, read on for solutions to specific problems.
â Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on
again.
â Retry with a different USB port if you cannot see iPod shuffle in iTunes.
â Restart your computer, and make sure you have the latest software updates
installed.
â Reinstall iTunes software from the latest version on the web.
â Restore iPod shuffle. See “Updating and Restoring iPod shuffle Software” on
page 26.

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Grab your manual, and go to work - the manual is available from Apple's website if you have lost it:

The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with iPod shuffle. Try
these steps one at a time until the problem is resolved. If one of the following doesn’t
help, read on for solutions to specific problems.
â Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on
again.
â Retry with a different USB port if you cannot see iPod shuffle in iTunes.
â Restart your computer, and make sure you have the latest software updates
installed.
â Reinstall iTunes software from the latest version on the web.
â Restore iPod shuffle.

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