I need to remove my fuser to remove a paper jam. Problem is, the picture in the manaul/instructions look NOTHZING like what the inside of my printer looks like!
Manual says "4. Move the black locking switches at both ends of the fuser unit forward to the unlocked position." (see http://i16.tinypic.com/67nqgiq.jpg)
I am completely and utterly stumped. I see NOTHING that remotely resembles the pictures, and certainly nothing that can even be MOVED to locked/unlocked positions. I do see the green handles and I can lift them up, but I can't remove the fuser. (see http://i1.tinypic.com/624fo5h.jpg)
The manual says I need to open latch C, but my fuser unit is on the inside of latch B, and doesn't require me to even open latch C to access. (see http://www.xerox.com/office/6250kb/,case=R1001037637)
Need urgent help as I cannot use my print until I remove the one piece of paper stuck under the fuser. Thanks.
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If you open the top cover and remove the imaging unit. Look straight down, and you will see a black rubber roller about 8 inches long. this is the registration roller. If you remove the four screws (two on the left side, one in the middle, and one on the right) and gently lift up your wrinkled paper will be right there. Since your are not replacing the registration assembly you do not need to remove the two connectors that attach to the main board from the registration assembly. Just remove the paper, reseat unit, and put back screws. There is a test to see if your unit has the fix that gives the drive assembly a little more power to aviod jams in the future. This is a software fix. I believe it's available on the xerox website as a postscript snippet. xx.ps
There are two release latches on the Phaser 6250: A and B. If you open the front using the A latch on the front of the printer you will not see what you need! If you open the B latch on the right side of the printer you will see the orange locking sliders in your diagram #4. Move these to the unlocked position and then open up latch C. This is an orange lever inside the printer on the left, behind the fuser assembly. Once you open this you can remove the fuser.
You can remove the imaging unit, then
Depending on the stock being used for the job, raise or lower the left and right colored Fuser separator levers. The levers will stay in the raised or lowered position on their own. the levers are green. The fuser itself is not easy to remove.
Do you have any warranty left on the machine? Or a depot repair agreement?
That problem is the registration clutch.
You have to order the registration assembly to get the clutch. It is located on assembly with the black and stainless steel roller, you have to pop out the imaging unit to see it.
But that WILL fix your problem. They changed the style of clutch also. It is more reliable now.
Doubt it be the fuser(100 000life), "just magenta dots".... fuser would be "all smudged" or "black marks" , "the print rubs off" , "paper is creasing or jamming"
Can prove it by stopping a print (open door) when paper is1/2 way threw machine, you need to stop it before it goes threw the hot bit, so you can tell if the hot bit (fuser) puts the marks on the paper.
Transfer roller one would expect to effect whole print Smudged/Faint,uneven density
It will be the imaging unit ( 30 000 pagelife Ouch$ ) or possible leaking toner (if aftermarket)
Remove imaging unit and inspect film you should find image of lines, dots are usually chips or sticky stuff on drum surface, carefull no oily human fingers on surface please.
When stopping machine mid print and perfecting your timing, pull out the imaging unit and look at replica of your print notice if marked and where.