Check the cover first making sure that it is seated properly and try depressing the switch which alerts you when the cover is open. If you depress the switch and if the issue still persists then please contact Lexmark technical suppport for further Assistance.
Note: The Switch is rectangular shape and is oriented vertically.it's on the circuit board very near the top. You can see the tiny button that the lever arm pushes.this button faces the rear of the printer.
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