My screen is black and it allows me to take a photo and when I look it up on the disk the picture is black. Help me, help me.

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Want to retrieve deleted photos ?

Well, I recommend this article for you:
http://www.any-data-recovery.com/topics/photo/retrieve-deleted-photos.html

http://www.mscustomercare.com/forms/Digital%20Photo%20Keychain%20Software.zip you have to download this

simply a format thing, you'll have to adjust your camera to take pics in the correct format, one your photo frame can support.

Why not use a separate card reader and avoid all the problems?

The nature of 16:9 basically means that you will be losing photo information in normally framed 4x5/5x7 photos. There is no way to fix this because the frame size of 16:9 is wider than 4x5/5x7. The options the frame offers are the only options to make your photos fit. Either crop, or distort.

The best solution is to keep this in mind when taking photos from now on and assume you will be cropping the top and bottom of the image.

As for the photos you have already taken, the only viable tactic to take is to reframe them for 16:9 yourself. You can download a free photo editing application like "GIMP" to do this. Create a new project that is 800x450 pixels. This will give you a 16:9 canvas. Next drag your existing photos into this canvas and move it around and resize it until you find a suitable framing for your picture.

Unfortunately it seems that as 16:9 solidifies itself as the new screen standard people are finding that shooting photos framed for 4:3 or in portrait dimensions are not translating well to this new standard. You may even want to consider returning this frame and looking for a 4:3 aspect ratio frame if cropping/resizing is not acceptable for you. Good luck!

it would appear that the lcd screen has malfunctioned and would need repair.... you can try power cycle by taking batteries out and press and hold power button down for 10 secs, draining all power out of camera, then put the batteries back in and try again

I would recommend formatting your existing disk. If that doesn't cure your problem then replacing the disk should do.

Hope this helps,

erch.

Try closing the included software, open My Computer, look for "Removable drive" or it may say the name of your camera. Open this, and you will see the folders that are on the "disk" inside your camera. You can copy files/photos from elsewhere on your computer's hard drive, to the camera's disk by using cut and paste. You must find the files you want to copy using My Computer. Usually your photos are stored in My Documents>My Pictures.
If you want the photos to appear on the camera screen once disconnected from the computer, you must search through 1 or 2 folders in the camera disk to find the Folder that the camera saves it's photos to. (Usually called something like DSC001).

undo the disk protection tab on the floppy disk