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My Toshiba DVD drive stopped reading CD's

I have a HP Omnibook XE3 GC laptop with Toshiba DVD drive.The drive suddenly stopped reading CD's while keep on reading DVD's.I tried to reeinstall the OS but i can't either boot from the Windows boot CD.

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  • leon latham Nov 15, 2007

    MY TOSHIBA LAPTOP HAS QUIT READING CDS. IT WILL PLAY MUSIC CDS AND DVDS BUT WHEN A NEW BLANK CD IS INSERTED IT WONT READ IT . I GET THE FAMILIAR " NO CD IN DRIVE D " MESSAGE AND RECENTLY I TRIED THE AV JACK ON THE REAR OF THE LAPTOP TO PLAY A DVD ON THE TV AND GOT NOTHING ON THE TV BUT THE MOVIE PLAYED ON THE SCREEN.

  • China Bob Dec 05, 2008

    Mine is similar, I have a Toshiba Qosmio which will also play bought CDs and DVDs and some recorded ones. If I put a blank CD in, it often tells me there is no CD in the drive. If I bring CDs from school, (recorded by them), it does not recognise them. I can't burn CDs anymore for the same reason, despite trying numerous burning softwares. Any ideas woul be welcome.

  • China Bob Dec 05, 2008

    I have the same problem with a Toshiba Qosmio. It no longer reads CDs made at the school where I work, or allows me to burn any CDs. The message is always 'please insert CD'. I have tried numerous manufacturers of CDs and numerous burning softwares. It continues toplay retail CDs and DVDs with no problem. Any ideas?

  • a3zal Mar 20, 2009

    I have Toshiba/Qosmio laptop. Its DVD driver does not recognize the new blank DVD, and I got message “ Please insert a disk into drive D:.”

    I you can help, please.

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Try deleting the "upper and lower filters" from registry to see if this will help
To follow this step, please go to start, then run....
Inside the run box, please type in the box - regedit.
Once it comes up with the window, go to..
HKEY_LOCAL_MACHINE\...click on the +
SYSTEM\...click on the +
CurrentControlSet\...click on the +
Control\Class\...click on the +
{4D36E965-E325-11CE-BFC1-08002BE10318} ...once you find this registry, click on the whole folder...
Then on the right side, look for upper and lower filters. Once you find it, right click then choose delete. Close all windows then restart your computer. Then try the cds again to see if this time it will work now,.


Hmm...by trying to boot from the windows cd will indicate that it's not windows issue.
Try checking first if the BIOS is set to start up from the DVD drive. If it is, then try another bootable disk that you can try. If it will still not boot from it, then it's the DVD drive that's not working.

If it's able to boot from another bootable DVD then it's your windows disk. Try getting another windows disk.


Posted on Oct 07, 2008

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At this point, you can revert back to the stone aged floppy drive to boot up. Try to obtain a boot-able floppy disc that will allow you to boot the pc with cd driver. You can even go back to WIN-ME edition floppy boot disc. I can send along a copy if you like.

Posted on Sep 02, 2007

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