Question about Xerox Phaser 6250DP Laser Printer

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Removing fuser problem

I need to remove the fuser to remove a paper jam. However, the documenation and installation movie on Xerox's site are completely useless as the inside of the printer looks nothing like mine! The instructions says, "4. Move the black locking switches at both ends of the fuser unit forward to the unlocked position." I am completely and utterly stumped. I see NOTHING that remotely resembles the pictures, and certainly nothing that can even be MOVED to locked/unlocked positions. I do see the green handles and I can lift them up, but I can't remove the fuser. When I open latch B, it looks NOTHING like the pictures and movie. My fuser unit is on the inside of latch B, and doesn't require me to even open latch C to access. It is very frustrating as I am unable to use my printer until I get some help from Xerox, but maybe someone will be able to help me sooner. Thanks.

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Re: Removing fuser problem

I can't find any documentation on this online, other than from Xerox site. Could you send me the link to the documentation on Xerox's site, so I know you're looking at the same thing I find there?

Posted on Sep 02, 2007

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