On my top-load GE HydroWave washer the agitator just snaps in with a bunch of tooth-like clips in the center of the inside of the agitator. To remove it, grab it on the very bottom of the agitator by hooking your fingers underneath the bottom flange (using two hands evenly spaced) and just lift hard to yank it out. The clips will unsnap and then it just lifts out. Really bad design IMHO but that's how it comes out. I thought I was going to break something doing this but it came right out.
SOURCE: GE washer won't agitate or spin
un plug the machine , wait 30 sec. plug back in , open and close the lid completly 5 times with in 30 sec. if the problem is just needing to be reset this will do it if not you need to replace the motor
SOURCE: GE washer won't agitate
I had this same problem with our GE top load washer. I just needed to pull harder. (Note: The agitator is held in place by about a dozen L-shaped clips in a ring around the agitator's base that will release more as you pull harder on the agitator.) Everything from the base below the large fins on up comes out together. Grab the shaft above the fins and pull slowly and hard. I had to take the entire tub out, lay it on the porch, put my feet inside of it, and pull the agitator assembly out. I wasn't able to pull it out while it was still in the washer. BE CAREFUL! DON'T **** IT OUT; that might injure your back; just pull out slowly and as hard as you can without hurting yourself. I was able to get it out successfully, but I am currently stuck at removing the bell below the agitator. Good luck!
SOURCE: ge profile washer WPSR3100W1WW won't agitate
I see this pretty regular. You have a bad transmission. This is very common with the older GE's. To replace the transmission will run around $340 / $400. Not sure about your area. Just be glad you got this much use out of it, you are one of the very few that have. From 1998 till 2007 I owned my on repair company where I did GE's warranty work in my area for them. During that time period. When I found a GE washer under warranty doing what you are describing. GE would warranty the whole machine. They would have me destroy the machine after I would deliver the customer a band new one. GE knows they had a bad transmission and it cost them a lot of money. It was cheaper for them to replace the washer than have me repair it. The transmission list price was $298.00 back then. A word of advice, when you replace it. Buy a Whirlpool, Kenmore, Maytag. These brands hold up the best. I have the least service calls for Whirlpool and Kenmore. Both are made by the same people. Kenmore is made for Sears. Good Luck.
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