Question about SanDisk Sansa e260 MP3 Player

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Lines running up and down screen!

I disconnected my sansa while it was charging and now there are blue lines running up and down the screen. It won't turn on and the lines won't go away either! Can someone pleeaaseee help me with this? Thanks!

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Remove the screws from the back pull out the battery and reinstall it. i have had this problem before fixed mine. the battery is like a cell phone batter simple to take out and reinstall. good luck.

Posted on Sep 03, 2007

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Call technical support, they will be able to resolve your issues with some files.

Posted on Sep 03, 2007

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1 Answer

Hi I have two blue lines running down my laptop


Sounds like you screen is going bad. If the lines are there all the time the you will need to replace you screen to fix the problem.

Jul 14, 2010 | Compaq Presario M2000 Notebook

1 Answer

My e250 will not turn off & will not turn on-Screen is gray w/vert. lines in it


You need to remove the battery and let the system power down completely. I have had this problem and the others I have seen on this site. Removing and reinstalling the battery solves many problems. Just letting the battery drain is not good for it and may take a really long time.

Sep 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Screen is messed up won't turn off


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 23, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

Mp3 blank screen problem


I would recommend that you tried to reset the device if you have not done so..To reset the device preses the power button for about 15-20 seconds..let me know what happens....
Hope this help
Thank You
Computerrep

Mar 20, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Blue lines


Try to reset it with a needle at the a hole on the side where it says reset button (it says in the back next to the hole). I hope that can take of the problem.

Jan 15, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Blue/red vertical Lines


I figured out that if you hold down the power button for about thirty seconds it'll power down.

It worked for me, anyway.

Jan 15, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Blue screen


Remove your back plate and slip the battery out for a second. Should clear it right up no problem. Next time make sure to close programs that might be using the device before unplugging it.

Dec 30, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Left connected when shutdown


This happens to me every other time I connect to charge the battery. I remove the screws on the back and remove and reinstall the battery then back to normal but still without a full charge.

Apr 12, 2007 | SanDisk Sansa e260 MP3 Player

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