Hello Rukhsar Azmi,
If your trouble is... "Not Defrosting" you will doubtless
get a USEFUL answer if you give a model number.
If you are seeing an un-yeilding mass of FROST
in the rear of your FREEZER AREA... your refrigerator
is likely warm.. and FREEZER is doing a terrible job.
You should remove all your perishables
(evaluate for disposal or careful consumption).
Use fans (but no heaters) to blow into the
open drawers & doors.
Be prepared for a LOT OF WATER
(supervised activity
(towels & wet vacuum is recommended).
>> DEFROSTING a couple of (3) days is ideal.
A defrost circuit is not terribly difficult to fix...
but PRESENTLY without any information...
It is EXTREMELY difficult to point you in the
right direction.
Defrost is typically an AUTOMATIC function...
Controlled by either a DEFROST TIMER or
a POWER CONTROL BOARD. Again... typically the most expensive (but easiest to change).
1). Defrost TIMER or Defrost PC Board
There are only TWO other parts... (assuming no one has rearranged your wiring):
2). Defrost HEATER Element (Test for continuity).
and
3). Defrost thermostat (opens at room temperature).
Helpful hint:
Take pictures & tag wires BEFORE removing anything.
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