Question about D-Link AirPlus DI-524 Wireless Router

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Router connection Unable to connect to internet. Cable router is working, router shows lights on the front. Network settings shows there is a 54 Mps connection, high speed. However, internet connection is not granted. The cable modem works when connected directly to the computer (ie. without the router). I pushed the router's reset button, but this did not enable a connection. Is the router bad? need replaced?

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  • cougar79 Sep 04, 2007

    Thanks for the help.....

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Does your computer get an IP address when connected to the router? (double click the wireless icon in your taskbar and click the support tab). It's probably 192.168.0.something. Does it list a gateway? If so, make note of the gateway and try to see if you can ping it. Click start, run, type "ping 1.2.3.4" where 1.2.3.4 is the ip address of your "default gateway". Do you get a reply or "request timed out?" If you get a reply, you're good to the router. Open the web admin page for the router and see what the WAN IP settings are. They should be set to receive automatic (DHCP) from your ISP. Does it list an IP that from your ISP? If it is set for DHCP (Automatic) and you don't have an IP then it's likely a problem with the modem talking to the router. Try shutting off the router and modem for 10 minutes. Turn them both back on and leave them alone for 15 minutes, does it work now? If not you may need to clone the MAC address of your desktop PC into the router. This way the cable modem will think it's talking to your computer and not the router.

Posted on Sep 01, 2007

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Is there any chance that in the last 24 hrs (or whenever your Internet stopped working) that you added a cable box converter to your home network by plugging a LAN/ethernet jack into the back of the box? If you did, that would be the problem.

On your PC, go to the bottom left corner and type "CMD" in the search/run box. This will open a pop-up DOS window. Type "IP config" and hit the enter key on your keyboard. This will tell you the IP address of your computer. You may have to scroll up to see it, but if you're running your computer through a router, the IP address should be something like 192.168.1.xx (the xx stands for a 2-3 digit number that is specific to each device on your network and can only appear once; 2 devices cannot have the same IP address).

If the IP address is something like 192.168.100.xx - then your problem is the router giving your computer an invalid IP address. My network router was doing this same thing and it frustrated the heck out of me. Long story short, much Internet research revealed the problem was because I had my cable box (the one that connect directly to your TV) plugged into my network. As soon as I unplugged it and rebooted my modem and my router, the problem was resolved.

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this message comes when your computer is not getting the IP address from the router.
There are possible reasons for that.
1. DHCP on the router may be disabled.
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In both the cases , you will need to check the settings of the router.
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HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

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HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

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HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

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3 Answers

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hi

check the IP settings, DNS server Settings etc any required, as well also do check if the network cable is propery conected and is working on an other system

if the router is connected to a modem then then connection from the modem is generally connected to the port named INTERNET in that case try connecting that to one of the ports numbered 1 to 4 and connect the systems to other ports

cheers
pls rate if it was any help

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1 Answer

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Since your laptop is wireless, G speed is only a maximum of 54 Mbps. N speed is usally 300Mbps.
Now your desktop, if its connected directly to your router with an ethernet cable, its speed can be 10/100/1000 depending on the routers network ports.
You could try to update the firmware of your router from the manufacturer's website.

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1 Answer

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This is because your router is setting your pc at a different IP address than your original modem. Make sure router is set to enable DHCP which gives out an automatic ip address and check your wireless card and network cards are set to obtain ip address automatically. It may take a few re-starts to get on the internet as your systems will need to clear their previous DNS settings. Also i assume you have set up the home network wizard (XP) as you are now using a router and not a direct modem. Also try Start>Run, then type ipconfig /flushdns then press enter.

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