Question about KitchenAid KSRS25IL Side by Side Refrigerator

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Water dispenser slow flow after filter change

I recently changed the water filter. The initial fill/flush over flowed the glass. The dispenser failed to stop when glass was removed. after it did stop, the water flow was very slow. Assuming I had a filter problem, I was furnished another filter. The same problem occurred when changing the filter.

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  • sue_j_kim May 11, 2010

    Thank you so much bruceharvey!!!! We had tried every other "fix" (changed the filter, flushed the lines, thawed the water reservoir, replaced the water valve, etc.) without success. We cut a washer out of a plastic container, and it totally fixed the problem. Can't thank you enough for posting the solution.

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I had the same problem when switching to Pur filters. There are two curved wedges inside the end that hold the filter away from its connection. It turned out that they were just a little to short, putting the end of the filter to close to the connection, and that's all it took to restrict the water flow. I went to the hardware store and found a thin plastic washer that would add some space (it was for a faucet diverter of some kind, thinner than a dime). It added just enough space for good water flow. Another benefit was it helped stop the icemaker line from freezing. A simpler solution might be to make sure to get factory-original filters.

Posted on Jul 30, 2009

  • Mark Fletcher
    Mark Fletcher Feb 21, 2015

    Thank you! Same problem here. Not sure I agree with the technical assessment of the problem, but the solution worked. I think the problem is that the little flanges inside the throat of the filter are what engage the two triggers on the filter head in the fridge. If there's not enough pressure on the triggers, the water flow will be reduced. I'm guessing this is either a design flaw with the new filters used in older fridges, or maybe decreased sensitivity with my filter head. I'm going to replace the filter head anyway, since it has a small leak. We'll see if that resolves the problem for good.

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When you change your water filter you must purge the line to remove any air or it will continue to flow all over the floor use as large a container as possible it will require you to draw at least 2 gallons of water to purge air in line. Your inlet valve is the reason your water flow is slow it is clogged with sediment from your water supply it needs to be replaced.

Posted on Apr 02, 2009

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I had been struggling with this issue for over a year!!!! Our repairmen couldn't figure it out. Once I read about the idea of adding a plastic washer, I realized it is because most all the new filters have the same design flaw. When you look at the light blue plug that came with the frig and compare it to the filter head, you can actually see the difference! The filters head's little plastic lips are indeed too short, making for too tight of a seal. All I did was NOT TURN the new filter all the way clockwise. Just a tiny bit before a full lock. That did it. Full water pressure. No leaks. Wow. Hope this helps!

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Problems with Ice Maker/Water Dispenser
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The filter status display will help you know when to change your
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The filter should be replaced at least every 6 months depending on your water quality and usage.

Step 2
Press the eject button to release the filter from the base grille.

Step 3
Pull the filter straight out.

Step 4

Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.

Step 5
Align the ridge on the cap with the arrow on the new filter and
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Step 6
Remove the protective covers from the O-rings. Be sure the O-rings are still in place after the covers are removed.

Step 7
Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.

Step 8
Flush the water system. Use a sturdy cup or glass. Depress and hold the
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Step 2
Press the eject button to release the filter from the base grille.

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Pull the filter straight out.

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Step 5
Align the ridge on the cap with the arrow on the new filter and
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Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.

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Flush the water system. Use a sturdy cup or glass. Depress and hold the
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