Question about SanDisk Sansa c240 MP3 Player

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Headphone jack Hi, I have a problem with my sansa 6G Mp3 player. This just started recently about a couple of days ago, whenever I insert my headphone jack I only hear music from one side of my headphone. This is also happening to my 8 G. Is there any possible solution?

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I had to take mine apart and re-solder the headphone jack. It was amazingly easy, but if you don't do electronics repairs, I would suggest getting help. Everything is very tiny! This type of head phone jack is modular and soldered directly to the tiny internal circuit board. It is poorly anchored by the outside of the case where you plug into it, so most of the stress of pluggin and unplugging the headphones is put directly on the three tiny little solder joints. This causes one (or more) of them to break eventually. Mine lasted only about two months. And, I was carefull very gentle with it! This will cause one side or the other, or both speakers to lose their signal so that only one side works or worse, niether side works anymore. Consequently, I don't unplug mine anymore. If it breaks again, I may try to fix it. It only takes a few minutes. But, I'm hoping I don't ever get to that point.

Posted on Oct 05, 2007

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Brillant...i just opened my sansa 2gb up and noticed one anchor wasn't holding properly. so i soldered it and BINGO! stereo sound. thanks!!!!!

Posted on Apr 29, 2008

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Brillant...i just opened my sansa 2gb up and noticed one anchor wasn't holding properly. so i soldered it and BINGO! stereo sound. thanks!!!!!

Posted on Apr 29, 2008

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Fixyalamba,

I have a question, will this work with a sansa c240 player? i have the same exact problem, could this also be the factor?

Posted on Jan 01, 2008

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Posted on Jan 02, 2017

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Hi, have had loads of mp3 players and this has happenede quite frequently (im, sure you have tried it with different headphones, but if you havent do so) It happens when the headphone jacks, bends the metal contact in the socket, so you have to push in the headphone to on side to get stereo, so annoying! Have fixed this a couple of usb stick mp3 players before by taking them apart and cleaning the contacts with deoxit 5% (its a contact cleaner) then bending the contact back a little bit, sometimes its worked other times it hasn't, but I was only doing it on cheap £20 players
Your player is a nice 6gb player, and I really wouldnt reccomend taking it apart in any way, if you do you will end up voiding your warranty
If its still under manufactures warranty (between 1 and 2 years) and even if its not get in touch with sansa by email
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U can try to contact the Sandisk Company at 800-426-6027 and they will have a solution for this problem

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How to open up a Sansa C140?


I too had a problem with the headphone jack. It took me a while, and a few scratches on my Sansa C140 case, but I FINALLY figured out how to seperate the case.
1) POP the black top (with the buttons and display cover) off. Get under the edge and pry, working your way around. It's just snapped on.
2) With that cover off, you will see four (4) screws, one on each corner. Remove these. The BOTTOM will now come off (may require a little wiggling to slip the battery terminals out of their grooves).
3) You should now be left with the main board contained within the middle of the plastic case. Removing the board is a CHALLENGE as it is held (not tightly) by a couple of tabs, as well as the headphone jack and the connection port.

Be careful when working to get the board free. I ended up popping two of the solder-tabs off the board for the headphone jack when "prying" the board out of the case. Luckily I was able to fix it when re-soldering the jack to the board. And one of these may have already bad (requiring the repair in the first place).

Reverse the steps to put it back together, again being careful when re-inserting the board back into the casing.

Good luck. Hope this answer still find you in time...

Sep 18, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

I can only hear out of one headphone i ve bought new headphones it just want work


Hate to tell you this, but most likely the headphone jack on your player is broken. It happens alot. If it's under warranty return it to the store. I don't believe the jack is user replaceable on this player. Try inserting the headphone jack only partway and see if you get both sides. Your cheapest solution if it's out of warranty may be to just insert the jack to the point at which you get both sides to work. It's a crappy solution, but it's probably your only hope. It's not a software problem or anything that can be fixed without tearing the player apart. Sorry for the bad news....

Aug 01, 2007 | SanDisk Sansa c140 MP3 Player

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chances are that you screwed something up when you took it apart prolly dust or a wire or somthin got hit ~Grim

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Hi, I have the same problem but sometime is the left channel & sometime the right channel. I tested multiple headphones and it's alway the same problem. FYI the problem begin after a firmware update. With the original firmware the problem never append. It start with the firmware ver. 01.02.15E. Today I have downloaded the new firmware version (01.02.18E). I hope it fix this annoying bug. Bye

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