Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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KitchenAid Superba not dropping ice

I can feel ice cubes in the bin but they are not dropping. I can dispense cubes and water from the outside door. Tried wiping the eyes of the sensors but no luck. How can I eject the cubes by hand? Everything is so tight I'm afraid to break something. I don't feel a jam when putting my hand inside. Already placed a service call but I have to wait almost 2 weeks!!! If I can resolve this myself I'd like too. Thanks!

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  • DisneyFan Sep 01, 2007

    I think you misunderstood. I'm not talking about ice in the bin located in the door. I can feel the cubes inside the icemaker but they are not dropping into the bin. Sorry if I didn't explain it right.

    Any ideas how I can manually remove the ice. Everything is so tight inside that icemaker that I'm afraid to break something.



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Remove the ice bin empty and start acumilating ice again this usually resolves the problem. Regards Advisor

Posted on Sep 01, 2007


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Water flow is governed by a solenoid valve which is controlled by a timer that sets the cycle for all of the icemaker functions. The timer is controlled in turn by the switch that is actuated when the bin is full. One of these three is malfunctioning and to determine which is at fault will require the removal of the icemaker mechanism (to check the switch) and possibly sheet metal on the back of the fridge.
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