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KitchenAid Superba not dropping ice

I can feel ice cubes in the bin but they are not dropping. I can dispense cubes and water from the outside door. Tried wiping the eyes of the sensors but no luck. How can I eject the cubes by hand? Everything is so tight I'm afraid to break something. I don't feel a jam when putting my hand inside. Already placed a service call but I have to wait almost 2 weeks!!! If I can resolve this myself I'd like too. Thanks!

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Re: KitchenAid Superba not dropping ice

Remove the ice bin empty and start acumilating ice again this usually resolves the problem. Regards Advisor

Posted on Sep 01, 2007

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Will not drop cubes fills with water but does not rotate to push out cubes

first is it the ice maker that doesnt drop the cubes or the auger motor on the door you have to determine if your icemaker is droping the cubes into the bin if its not the replace the ice maker if it is replace the auger motor on the door you can find both of these parts at marcone hope this helps

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Water dispenser works, ice maker makes ice but doe not dispense

Remove the ice bucket/container from inside the freezer compartment. Examine underneath at the front of the container to see if ice cubes are lodged between the metal blades. If cubes are caught in this area, they will prevent ice from dropping into the glass/cup.

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Ice maker is making ice but not dropping into bin. i can dump in myself and it re fills water, but the cubes just stay in the maker and wont alow the next batch to be made.

Your trouble can be in the icemaker. An internal thermostat closes to begin the ice harvest cycle. A motor drives the ejector blades, and a heater releases the cubes from the mold. None of this will happen if the electronic sender and receiver are faulty. This device is to stop the ice production when the bin is full. How are you manually dumping ise into the bin?

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1 Answer

Ice not dropping into bin

The evaporator system that release the ice is not working, test evap fan and motor , and test the heating coil on icemaker evap system.

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Water flow is governed by a solenoid valve which is controlled by a timer that sets the cycle for all of the icemaker functions. The timer is controlled in turn by the switch that is actuated when the bin is full. One of these three is malfunctioning and to determine which is at fault will require the removal of the icemaker mechanism (to check the switch) and possibly sheet metal on the back of the fridge.
You will also need a multimeter of some kind to check for switch operation and continuity of the solenoid coil. Adequate instruments can cost as little as $3 and in any case under $20, have digital displays and are normally accompanied by some instructions in Chinglish which are somtimes pretty entertaining. 

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KitchenAid Superba - delay in dispensing ice cubes

be a liitle patient ,if it is a fairly new appliance be grateful it's working properly.

All laughter aside : check the ice bucket that the ice falls into and it may be that the ice is clumping up and not in line with the auger that pulls it to you.

Please rate this !

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