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Robert Posted on Apr 02, 2009
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Gateway laptop, can't connect to internet

I have a gateway laptop that is less than 2 yrs old. I have recently had intermitant problems connecting to the internet wirelessly. however now my NIC card is not even visible now. In the hardware, through the control panel I still see my wireless, but no network card. I cannot connect hardwired or wirelessly. I have a 2nd laptop that connects perfectly. Help, not sure what else to look for.

  • Robert Apr 02, 2009

    can i use a usb ethernet as a work around?

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1 Answer

pontelemon

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  • Master 538 Answers
  • Posted on Apr 02, 2009
pontelemon
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Joined: Mar 18, 2009
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Network controller in SouthBridge chip on motherboard needs REFLOW or replacement.

Basically board needs service.

  • pontelemon
    pontelemon Apr 02, 2009

    Wireless USB adapter, PCMCIA wireless, PCMCIAtoRJ45 or RJ45toUSB adapter.

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My gateway laptop keeps typing ........... periods or dots.

moved you out of HP. it's not a hp

the does means the key board is bad.
unplug the keyboard, see, it bad.
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Remove the cables from the gateway router to the switch to leave only the uplink cable or connection to your telephone socket.
Test connectivity by plugging your laptop or computer directly in to the gateway router and test web access using an Ethernet cable.
Your laptop /computer may need to be rebooted for new ip. If ok reattach the unmanaged switch a retry by attaching the Ethernet cable to one of the ports on the switch. If ok, this limits the problem to the access point.
The main problem is that you have two layer 3 devices connected together by a layer 2 switch.
The solution would be to retain the configuration on the gateway if all ok. Change the access point to a different sub net and SSID to the gateway router.
If you can shut down the broadcasting from the gateway as all WLAN will be done through the access point.
Ensure that DHCP and DNS is switched on, on the gateway router.
All computers should be configured to use the gateway router address as this will allow the gateway to provide routing across the network.
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Im trying to connect to a wireless network and it says it is connected but when i open the internet it does not work

check the configuration of your laptop. use another laptop to check the wireless configuration if its working in another laptop...check all possible setting of your laptop..make it fault all if needed
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Intermitant signal

on your computer goto start - run - type services.msc and press enter.goto wireless zero configuration and enable it. now goto start - run type msconfig and press enter then goto startup and uncheck your netgear adapter.press apply and OK or close. restart your computer.goto start - control panel - network connection then right click wireless network connection and view available wireless networks.select your network and connect.once it`s connected goto start - run - .cmd - enter..type ipconfig..you`ll get ip address,subnet mask,default gateway.copy it. now right click wireless network connection again and click on properties and double click on internet protocol(TCP/IP).type in the IP address,subnet mask,default gateway.in DNS server address type the default gateway in primary DNS and in secondary 4.2.2.2. your connection won`t drop after this.
this will fix your problem...
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Most likely the connection inside your new gateway is bad - you should return it under warranty & get a new one.
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Post recovery problems

http://www.drivershq.com/Drivers/Gateway/Notebook-Computer/Gateway-MX3228/9771/23769/23957/Drivers.aspx


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I think you need to specify the gateway address in your new laptop. For that you have to know the gateway address ( i,e. the IP address of your boardband router/ adsl modem.).

First, go to your old laptop, right click on My Network Places, Right click on the wireless lan connection and select properties. Click on Internet Protocol(TCP/IP) and click properties.
Take a note of the Default gateway.
Now come to your new laptop, use the procedure mentioned above to open the Internet Protocol(TCP/IP) Properties box. Type in the Default gateway address which you have noted earlier. Click ok twice. Now see if you can access the internet. If you can't then let me know the IP address configuration of both your old and new laptops.
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