Question about Brother MFC-5840CN All-In-One InkJet Printer

3 Answers

IT will not print.

Hello, the lcd screen reads "unable to init", then under it says "See troubleshooting and routine mantenince chapter in User's Guide". But I do not have the User's Guide anymore. What should I do?

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  • outlaw 764 Nov 26, 2007

    have the same problem ,it states it will not initate see trouble shooting ,mine won,t scan ,can you tell me what to do ,love a response

  • gogunade Nov 28, 2007

    unable to print

  • Dorrett Dec 01, 2007





    the machine sound as though it's printing but nothing comes out on the paper. It then shows a display of printer error.

    What should I do next?

    Dorrett Downie



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Error message Unable to Change Unable to Clean Unable to Init Unable to Print Unable to Scan Cause The MFC has a mechanical problem. OR A foreign obstacle, such as a clip or ripped paper, is in the MFC. Solution Open the scanner cover and remove any foreign obstacles from inside the MFC. If the error message continues, please follow the steps below before disconnecting the MFC so you will not lose any important messages. Then, disconnect the MFC from the power source for several minutes (which will erase all faxes), and then reconnect it. Check whether the MFC has faxes in the memory 1. Press Menu/Set, 9, 0, 1. 2. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it. OR If faxes are present, you can transfer them to another fax machine. Go to Step 3. OR You can forward the faxes to your PC. Please see Transfer faxes to your PC. Transfer faxes to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. 3. Enter the fax number to which faxes will be forwarded. 4. Press Black Start. 5. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1 Transfer faxes to your PC You can move the faxes from your MFC?s memory to your PC. 1. Press Menu/Set, 2, 5, 1. 2. Using ▲ or ▼, select PC Fax Receive, and then press Menu/Set. The LCD will ask if you want to transfer a fax to your PC. 3. To transfer all faxes to your PC, press 1. OR To keep all faxes in the MFC?s memory, press 2. 4. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User?s Guide on the CD-ROM.)

Posted on Sep 06, 2007

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Unable to init: Printhead could(!) be damaged (former error 41)

Posted on Sep 07, 2007

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I have the same problem but you can obtain a downloadable copy of the user manual from the brother website. www.brother.com and go to the software download for the 5840cn.

Posted on Sep 06, 2007

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